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  <title>Amanda Michel's blog</title>
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  <updated>2006-11-22T17:35:21-08:00</updated>
  <entry>
    <title>Q&amp;A with Participatory Culture Foundation Founders</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/amanda_michel/nov2006/28/q_a_with_partici" />
    <id>http://www.newassignment.net/blog/amanda_michel/nov2006/28/q_a_with_partici</id>
    <published>2006-11-28T08:17:53-08:00</published>
    <updated>2006-11-28T08:32:20-08:00</updated>
    <author>
      <name>Amanda Michel</name>
    </author>
    <category term="Holmes Wilson" />
    <category term="Internet TV" />
    <category term="interview with practitioner" />
    <category term="Nicholas Reville" />
    <category term="open source" />
    <summary type="html"><![CDATA[<p><img src="http://www.newassignment.net/files/images/-1.jpg.thumbnail.jpg" alt="" title="" class="image thumbnail" width="200" height="200" /><em>Nicholas Reville and Holmes Wilson are two of the founders of the <A href="http://participatoryculture.org/">Participatory Culture Foundation</a> (PCF).  The nonprofit organization is dedicated to building a set of free and open tools that will let online video grow in a decentralized, open access direction.  PCF is based in Worcester, MA.<br />
Amanda Michel caught up with Nicholas and Holmes to discuss Democracy, PCF&#8217;s open source video player and their role in our Internet TV culture.</em><br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<br />
<strong>Would you quickly describe Democracy?</strong><br />
Wilson: Democracy is a free, open source video player and downloader with a simple interface.  It plays virtually any video, you can explore and download video podcasts and bittorrent feeds, and you can search for and save videos from sites like <A href="http:www.youtube.com">YouTube</A>.  It&#8217;s also a vision for Internet video distribution that embodies all the best principles of the Internet: openness, competition, and freedom from centralized control.  Anyone can use Democracy Player to distribute video directly to their audience without being dependent on Youtube/Google.<br />
<strong>Who uses Democracy? What do you know about your users and community?</strong><br />
Reville: It&#8217;s a really hard question to investigate, actually.  We know that the content that&#8217;s being submitted to our Channel Guide really runs the gamut.  Since we&#8217;re a video app, I expect our user base is broad, but probably leaning towards early tech adopters, blogosphere, etc.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p><span class="inline left"><img src="http://www.newassignment.net/files/images/-1.jpg.thumbnail.jpg" alt="" title=""  class="image thumbnail" width="200" height="200" /></span><em>Nicholas Reville and Holmes Wilson are two of the founders of the <A href="http://participatoryculture.org/">Participatory Culture Foundation</a> (PCF).  The nonprofit organization is dedicated to building a set of free and open tools that will let online video grow in a decentralized, open access direction.  PCF is based in Worcester, MA.</p>
<p>Amanda Michel caught up with Nicholas and Holmes to discuss Democracy, PCF&#8217;s open source video player and their role in our Internet TV culture.</em> </p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;- </p>
<p><strong>Would you quickly describe Democracy?</strong></p>
<p>Wilson: Democracy is a free, open source video player and downloader with a simple interface.  It plays virtually any video, you can explore and download video podcasts and bittorrent feeds, and you can search for and save videos from sites like <A href="http:www.youtube.com">YouTube</A>.  It&#8217;s also a vision for Internet video distribution that embodies all the best principles of the Internet: openness, competition, and freedom from centralized control.  Anyone can use Democracy Player to distribute video directly to their audience without being dependent on Youtube/Google.</p>
<p><strong>Who uses Democracy? What do you know about your users and community?</strong></p>
<p>Reville: It&#8217;s a really hard question to investigate, actually.  We know that the content that&#8217;s being submitted to our Channel Guide really runs the gamut.  Since we&#8217;re a video app, I expect our user base is broad, but probably leaning towards early tech adopters, blogosphere, etc.</p>
<p>We&#8217;ve started to see more downloads on weekend days than weekdays.  Does this mean people are using Democracy in their spare time, rather than surfing around at work?</p>
<p><strong>What are the highs and lows of the past year for the Participatory Culture Foundation?</strong></p>
<p>Wilson: Bringing together the functionality of a web browser, video player, and RSS/bittorrent downloader was much trickier on Windows than on Mac and Linux.  That was a protracted low. It was like there was a series of hills in front of us, but until we got over the first hill we couldn&#8217;t see the next, and right up until the end we never knew how many challenges remained.   It was extremely frustrating.  But in software development, when you&#8217;re doing something somebody hasn&#8217;t done before, that risk is always there.</p>
<p>The week in February when we launched the Windows version of Democracy Player was definitely a high.  We had a tremendous response with 100,000 downloads in the first week, and with each release we get more positive feedback and more regular users.  It&#8217;s also very cool, interesting, and satisfying for us to watch all the amazing videos that people are using Democracy Player to distribute.</p>
<p><strong>What features of Democracy are community inspired? What things have you implemented at the community&#8217;s request?</strong></p>
<p>Reville: Tons of things have come from users.  It tends to be a lot of little things that help people really get into the flow.  For example: marking videos as unwatched, setting torrent ports, a setting to play one video then stop (rather than playing continuously), and lots more.</p>
<p><strong>On your website it says that you work with lots of volunteers worldwide. How many people do you work with? What do they do? How do you bring them into the workflow?</strong></p>
<p>Wilson: We&#8217;ve had hundreds of volunteers.  How they fit in depends on what they&#8217;re doing.  There are volunteers who test new versions of Democracy before each release.  We email them when there&#8217;s a new build for testing, and they report bugs in the bug tracker (<a href="http://develop.participatoryculture.org/">Trac</a>).  We also have volunteers who translate Democracy into other languages.  For that we use <a href="https://launchpad.net/rosetta">Rosetta</a>, the translation tool used by Ubuntu (a linux distribution) which makes it easy for volunteers to collaborate on translating text.  </p>
<p>Volunteer software developers use the same tools and email lists that paid developers use.  And volunteers who work closely with us on stuff other than code (say, a volunteer moderator, or a graphic designer) coordinate with us using <a href="http://basecamphq.com">Basecamp</a>, which is what we&#8217;re using internally anyway.  If you&#8217;re already using good online collaboration tools internally (and you should, no matter what you&#8217;re doing!) that makes it easier to involve volunteers.  </p>
<p><strong>When did you first come up with the concept for Democracy? How has the landscape changed since then? Do you think it&#8217;s better or worse for a participatory culture?</strong></p>
<p>Wilson: We conceived the project in late 2004 and started designing and building in spring 2005.  Since then, online video has exploded, and the center of that explosion is of course YouTube.  Things are vastly better now for the cause of mass participation in culture because we see it all around us.  One of the web developers at PCF, and an old friend, made a <a href="http://youtube.com/watch?v=pv5zWaTEVkI">video</a> where his band dances on treadmills to one of their songs.  Three million Youtube views later, MTV asked them to perform the same stunt live on the Video Music Awards.  This is incredible.  </p>
<p>On the other hand, the structure that&#8217;s emerged in the online video space is very problematic.  Much of the online video explosion has been centered around large monolithic services, two of which are now owned by Google.  This has serious implications for competition, free speech, and the overall vibrancy of the medium.  </p>
<p><strong>Nick mentioned in an interview for <a href="Technology Evangelist">Technology Evangelist</a> that Democracy has taken twice as long as expected. Was it difficult to keep volunteers and the community motivated when it became clear the project would take longer?</strong></p>
<p>Wilson: When there&#8217;s a delay like there was with the Windows version, you always lose some momentum.  But it&#8217;s difficult to measure, and my hunch is it wasn&#8217;t too big a problem.  </p>
<p><strong>Why is this battle so important to you? Why TV?</strong></p>
<p>Wilson: Well, TV is in many ways the dominant medium, but it&#8217;s dominated by a small number of companies and has been the least open to public participation, so the range of cultural and political expression is horribly narrow.  Since democracies require an informed and engaged public to function properly, it&#8217;s really dangerous for the dominant mass medium to be so restrictive.  We think bringing the diversity, vitality, and openness of the internet into the video mass medium is the best way to address this very serious problem.  </p>
<p><strong>What&#8217;s your relationship to YouTube?  Is it cutting into the market? Or is it a realized dream?</strong></p>
<p>Reville: From a software point of view, YouTube is another way that people can host content and we let people search and download from YouTube.  From a social standpoint, YouTube is a little scary.  If online video becomes monopolized by one or two large companies, we&#8217;ll be seeing the same kind of power consolidation that we see in traditional broadcast television.  We&#8217;re working on an open model where viewers can connect to multiple video hosts at once.</p>
<p><strong>When do you predict most people will watch TV over the Internet? When will a tool like Democracy become commonplace?</strong></p>
<p>Wilson: In certain chunks of the population (young people with broadband, for example) it&#8217;s happening already.  I think it hits the &#8220;most people&#8221; mark when there&#8217;s some show that each one of those people really wants to see that&#8217;s only available online.</p>
<p><strong><br />
You started working on Democracy quite some time ago. Since then, how has the TV-Internet landscape changed? Have recent developments changed Democracy?  </strong></p>
<p>Wilson: We&#8217;ve added support for Flash video and most of the popular video sharing sites so that people can use sites like Youtube to host their videos without encountering any problems.  And we&#8217;ve made it easy to search these sites and create feeds based on certain search terms.  </p>
<p><strong>On your website you explain the significance of making Democracy open-source and built to open-standards, writing &#8220;This matters because it keeps video flowing freely. When you lock people in to closed, proprietary services, you lose everything that makes the internet work.&#8221;  What is the trend today? Do you think that Democracy will be one of a few open-source platforms for exchanging video? </strong></p>
<p>Wilson: There definitely is a trend towards the video space concentrating around a few large services, and these services are almost all based on a proprietary player and format, Flash.  I do think Democracy will be a rallying point for people doing video who don&#8217;t want their organizations or their companies to be dependent on proprietary software or on a web service that at any moment could change in ways that harm their interests.</p>
<p><strong>Our focus at NewAssignment.net is on distributed journalism. What have you learned at Democracy that would be useful to our project? How can an effort like Democracy aid decentralized, distributed, independent media efforts?</strong></p>
<p>Wilson: Well, there are some direct technical benefits Democracy could bring to such a project.  For example: the ability to distribute and create communities around the distribution of broadcast-quality video.  If you want a community exchanging and filtering video that eventually needs to be shown on TV, Youtube won&#8217;t cut it.</p>
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  </entry>
  <entry>
    <title>Q&amp;A With Current TV Futurist Robin Sloan</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/current_tv_interview" />
    <id>http://www.newassignment.net/current_tv_interview</id>
    <published>2006-11-20T06:53:02-08:00</published>
    <updated>2006-11-20T10:43:03-08:00</updated>
    <author>
      <name>Amanda Michel</name>
    </author>
    <category term="Current TV" />
    <category term="interview with practitioner" />
    <category term="Robin Sloan" />
    <category term="viewer created content" />
    <summary type="html"><![CDATA[<p><img src="http://newassignment.net/files/images/214753096_1e8ca6e62c.thumbnail.jpg" alt="" title="" class="image thumbnail" width="200" height="150" /><i>Robin Sloan is the Online Studio Futurist at <a href="http://www.current.tv/">Current TV</a>, the network created by, with and for its audience. Although his position sounds made up, Sloan is responsible for plotting new products on Current&#8217;s different platforms. Before Current he worked at the <a href="http://www.poynter.org/">Poynter Institute</a>, where he spent two years &#8220;wishing something like Current existed.&#8221;<br />
Amanda Michel caught up with Sloan to find out how the young station stays fresh with viewer created content and how the increase in popularity of online video has affected Current.</i><br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<br />
<b>How many people work at Current and how many regular contributors do you have? What about total contributors?</b><br />
We have a little under 300 people in three offices: San Francisco, Los Angeles and New York.<br />
We haven’t made total contributor numbers public yet, but the statistic I find most interesting is a subset of that: the number of repeat video uploaders.<br />
Remember, when we ask for viewer created content (VC2 — I will use that acronym a lot in this interview), we’re essentially asking for mini-documentaries, often quite polished. So if somebody is uploading more than one, that translates into a lot of work and a lot of investment in what we’re doing.<br />
Our corps of repeat video uploaders is about 500 strong — not bad when you consider that while YouTube gets videos of cats jumping, we get <a href="http://www.current.tv/watch/12138374"> this</a>. (Warning: saddest video ever.)<br />
<b>Who are Current&#8217;s producers; People who worked in media professionally or citizen media members with all the right skills?</b></p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p><span class="inline right"><img src="http://www.newassignment.net/files/images/214753096_1e8ca6e62c.thumbnail.jpg" alt="" title=""  class="image thumbnail" width="200" height="150" /></span><i>Robin Sloan is the Online Studio Futurist at <a href="http://www.current.tv/">Current TV</a>, the network created by, with and for its audience. Although his position sounds made up, Sloan is responsible for plotting new products on Current&#8217;s different platforms. Before Current he worked at the <a href="http://www.poynter.org/">Poynter Institute</a>, where he spent two years &#8220;wishing something like Current existed.&#8221; </p>
<p>Amanda Michel caught up with Sloan to find out how the young station stays fresh with viewer created content and how the increase in popularity of online video has affected Current.</i><br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<br />
<b>How many people work at Current and how many regular contributors do you have? What about total contributors?</b></p>
<p>We have a little under 300 people in three offices: San Francisco, Los Angeles and New York.</p>
<p>We haven’t made total contributor numbers public yet, but the statistic I find most interesting is a subset of that: the number of repeat video uploaders. </p>
<p>Remember, when we ask for viewer created content (VC2 — I will use that acronym a lot in this interview), we’re essentially asking for mini-documentaries, often quite polished. So if somebody is uploading more than one, that translates into a lot of work and a lot of investment in what we’re doing.</p>
<p>Our corps of repeat video uploaders is about 500 strong — not bad when you consider that while YouTube gets videos of cats jumping, we get <a href="http://www.current.tv/watch/12138374"> this</a>. (Warning: saddest video ever.)</p>
<p><b>Who are Current&#8217;s producers; People who worked in media professionally or citizen media members with all the right skills?</b></p>
<p>Well, it should be &#8216;and,&#8217; not &#8216;or&#8217; &#8212; we definitely have both.</p>
<p>That said, people with pre-existing video skills have really come out of the woodwork for this. Turns out there are lots of people who learned video in school, or who work with video at an ad agency or even another TV network, who are looking for a serious creative outlet.</p>
<p>But we’re conscious of the need to expand the pool of people who can make video. So even before the channel launched, we put together some of the most in-depth <a href="http://www.current.tv/make/training">video training resources</a> anywhere — totally free and open to all.</p>
<p>Our notion is that even if you don’t have “all the right skills” already, we can help you develop them.</p>
<p><b>How would you describe Current&#8217;s contributors? Who are they? What skills and interests do they have? Does your contributor base change over time?</b></p>
<p>They are young — in their 20s and 30s &#8212; and savvy — as I said, almost everyone has some experience with video.</p>
<p>But the contributor base has definitely broadened as we’ve introduced new ways to contribute. You can submit mobile phone video now, for instance. So, this 16-year-old named <a href="http://www.current.tv/community/people/blueflame">Ian Magruder</a> &#8212; definitely not a polished producer &#8212; basically spent his entire summer vacation making mobile videos and getting them aired on Current.</p>
<p>Another angle is our <a href="http://www.current.tv/make/vc2/vcam">Viewer-Created Ad Message</a> (V-CAM) program. It&#8217;s easy to assume everybody wants to make, you know, serious little mini-documentaries. Not so. The V-CAM program brought in a whole new wave of contributors &#8212; students in advertising school and producers with sensibilities that lend themselves to short, clever commercials. Here&#8217;s an <a href="http://www.current.tv/watch/13383320">example.</a></p>
<p><b>How has the increased popularity of video affected Current? Do more people contribute to Current?</b> </p>
<p>Well, Current was ahead of the curve on Internet video, so really it just means now there&#8217;s more competition for both viewers and producers. A lot more competition.</p>
<p>That said, Current is really looking for a different breed of contributor than other sites. Most of them are about exactly what Current isn&#8217;t: music videos, titillation, geysers of Coke and Mentos. Our standards are higher. So in many ways the rise of YouTube and its ilk is complementary, not competitive, to what we’re doing.</p>
<p>I mean, bottom line, the more people producing video and strengthening that set of skills the better.</p>
<p><b>What do community members contribute to Current? Anything else other than video?</b></p>
<p>Yeah, definitely. For starters, they vote for, or &#8216;greenlight,&#8217; the uploads they like for TV. Every week we take the top-greenlighted video on the site and put it on air. So that’s a kind of direct, concrete contribution.</p>
<p>They also contribute feedback on uploads, which can also make a pretty substantial difference: VC2 producers often upload new versions in reaction to what they hear on the site. Check out the comments on <a href="http://www.current.tv/watch/11702506">this pod</a> (which will be on air soon) for an example.</p>
<p><b>Current weds two production processes, the bottom-up contribution process and the top-down editorial process. Would you describe how this works at Current? How do you make decisions? What goes into making a decision?</b></p>
<p>Yes, we definitely see the value in both processes. We never use the bottom-up process as an excuse for less-than-compelling content, though; it’s our challenge to harness it in a way that produces TV programming as good, or better than, what we make ourselves.</p>
<p>So we make decisions in a spirit of collaboration, taking cues from the greenlights on the site, but acknowledging that the responsibility for a good, informative product is ultimately ours. What that often means, practically speaking, is that our amazing VC2 team will work with a producer to polish a piece before it goes on air. A lot of what you see on TV is literally a mix of organic uploads and professional polish.</p>
<p><b>Who or what departments at Current interface directly with community members? How do they approach &#8216;maintaining community&#8217;?</b></p>
<p>The primary point of contact is our community team, led by <a href="http://www.current.tv/community/people/AmandaZee">Amanda Zweerink</a>. They are on the front lines, answering questions on the site and synthesizing feedback for the rest of the company. Amanda also coordinates our blogging, and she’s done a great job getting lots of voices from within the company out there on <a href="http://www.current.tv/blog">the blog</a>.</p>
<p>Just this week, we&#8217;ve got posts from producers, from hosts, from super-writer-blogger-producer <a href="//www.current.tv/community/people/chapinyoung">Chapin Young</a> in LA, from Vanguard Journalist <a href="http://www.current.tv/community/people/MarianaVanZeller">Mariana Van Zeller</a>.</p>
<p>After a community member has actually gotten something on TV, their point of contact is someone on our VC2 team. And then it becomes a real production relationship. That team is on the phone all day, helping people get their stuff set for TV.</p>
<p>So I think maintaining community comes down to this: constant communication, from real people with real responsibilities in the organization, in their own voices.</p>
<p><b>Is Current&#8217;s website the platform for most of your community engagement – could we call it a homebase? Or is there a lot of back-and-forth between Current staffers and contributors over e-mail, by phone, instant messenger, etc.?</b></p>
<p>The website is the starting point, for sure: It’s where people learn about what we’re up to and what we’re looking for. It’s where people make “first contact” — they post a comment, or they upload something.</p>
<p>But once a piece is chosen for air, its creator does tend to migrate into a more intimate process: the production back-and-forth that takes place via phone, IM, and email. TV is different than the web, with different standards and different requirements (as our spirited legal team will be quick to tell you); our VC2 team is absolutely great at helping VC2 producers navigate that difference. There’s no algorithm for that.</p>
<p>Frankly, I think it’s pretty cool for VC2 producers to get drawn into the guts of the process like that. It’s easy for a website to feel entirely remote and weightless; when you get a phone call from <a href="http://www.current.tv/community/people/joshsoskin">Josh Soskin</a> you know something real is happening.</p>
<p>Bottom line: From day one we’ve thought of our site simply as an extension of our production process, so we use all the same tools with community members that we use with our colleagues.</p>
<p><b>What role does money play in your relationships with your community? Is it ever an issue that you pay your in-house producers while contributors work for free?</b> </p>
<p>We actually do pay our contributors! One of our core principles is that if we’re going to ask people to produced polished pieces, we ought to pay them for it. VC2 producers get $500 for their first piece on-air and up to $1000 if they air more pieces. Producers who make V-CAMs can earn $1000, and up to $50,000 if the advertiser decides to use their ad outside the network. </p>
<p>We really believe we need to compensate people for their contributions, for reasons both practical (if we don’t, people will go elsewhere) and idealistic. It’s just the right thing to do.</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>What&#039;s the Story on VoterStory.org</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/amanda_michel/nov2006/07/who_will_protect" />
    <id>http://www.newassignment.net/blog/amanda_michel/nov2006/07/who_will_protect</id>
    <published>2006-11-07T09:18:35-08:00</published>
    <updated>2006-11-08T13:00:31-08:00</updated>
    <author>
      <name>Amanda Michel</name>
    </author>
    <category term="Election" />
    <category term="public accountablity" />
    <summary type="html"><![CDATA[<p>* <em>When NewAssignment.Net first came across Voter Story we had some questions about the organizations involved and where the information went. As the site has been updated most of the important questions have been answered. You can now find their <a href="http://www.voterstory.org/disclosure_policy_and_consent#comment-30">privacy policy</a> and other relevant information. VoterStory is an innovative idea and considering the project was built in two weeks, it’s understandable that some kinks needed to be worked out.</em> *<br />
Some questions began to surface yesterday after we <img src="http://newassignment.net/files/images/vs-blogsize.gif" alt="VoterStory.org Web Ad" title="VoterStory.org Web Ad" class="image thumbnail" width="150" height="200" /><strong>VoterStory.org Web Ad</strong>linked to <a href="http://www.voterstory.org">VoterStory.org</a>, a distributed voter protection effort led by <a href="http://evolvestrategies.net/">EvolveStrategies</a>  and funded by Carnegie Corporation, <a href="http://www.fordfound.org/">the Ford Foundation</a>, and <a href="http://www.soros.org/">the Open Society Institute</a>.<br />
VoterStory.org offers concerned citizens a widget to post in their Web sites and blogs that instantly relays questionable incidents at the polls to voter protection organizations.<br />
If you want to know which organizations and blogs support VoterStory.org, it&#8217;s easy to find out. VoterStory.org posts the names of organizations and blogs currently hosting their widget on its <a href="http://www.voterstory.org/about">&#8216;about&#8217; page</a>.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>* <em>When NewAssignment.Net first came across Voter Story we had some questions about the organizations involved and where the information went. As the site has been updated most of the important questions have been answered. You can now find their <a href="http://www.voterstory.org/disclosure_policy_and_consent#comment-30">privacy policy</a> and other relevant information. VoterStory is an innovative idea and considering the project was built in two weeks, it’s understandable that some kinks needed to be worked out.</em> *</p>
<p>Some questions began to surface yesterday after we <span class="inline left"><img src="http://www.newassignment.net/files/images/vs-blogsize.gif" alt="VoterStory.org Web Ad" title="VoterStory.org Web Ad"  class="image thumbnail" width="150" height="200" /><span class="caption" style="width: 148px;"><strong>VoterStory.org Web Ad</strong></span></span>linked to <a href="http://www.voterstory.org">VoterStory.org</a>, a distributed voter protection effort led by <a href="http://evolvestrategies.net/">EvolveStrategies</a>  and funded by Carnegie Corporation, <a href="http://www.fordfound.org/">the Ford Foundation</a>, and <a href="http://www.soros.org/">the Open Society Institute</a>.</p>
<p>VoterStory.org offers concerned citizens a widget to post in their Web sites and blogs that instantly relays questionable incidents at the polls to voter protection organizations.</p>
<p>If you want to know which organizations and blogs support VoterStory.org, it&#8217;s easy to find out. VoterStory.org posts the names of organizations and blogs currently hosting their widget on its <a href="http://www.voterstory.org/about">&#8216;about&#8217; page</a>.  </p>
<p>But if you want to find out what organizations will have access to that data, <a href="http://www.voterstory.org/disclosure_policy_and_consent">VoterStory.org doesn&#8217;t tell you</a>:</p>
<blockquote><p>&#8220;By providing information, you consent to and authorize VoterStory.org (and its affiliates), and the voter protection organizations with which VoterStory.org may share such information, to disclose your identity and the other information provided by you and to use your story, including your identity, in any manner VoterStory.org and/or such other organizations deem appropriate in connection with the protection of voter rights.&#8221;
</p></blockquote>
<p>Is a non-transparent data protection policy a problem for VoterStory.org? When we participate in networked journalism efforts, what do we expect of our collaborators and contributors? Tom Evslin expressed his concerns about VoterStory.org&#8217;s data protection policies, <a href="http://blog.tomevslin.com/2006/11/voterstoryorg_w.html">detailing </a> what he needs to know before participating in VoterStory.org&#8217;s election day effort. &#8220;1. Who are the affiliates of VoterStory.org?; 2. To what organizations will data be sent?; 3. How long will data be kept?; 4. Where is the data being kept?; 5. Roughly, how is the data being safeguarded?; 6. Will any commercial use of the data be made?; and 7. What are the guidelines for the use of the data?&#8221;</p>
<p>I asked <a href="http://cyber.law.harvard.edu/home/bio_jzittrain">Prof. Jonathan Zittrain</a>, Oxford&#8217;s Chair of Internet Governance and Regulation and a Harvard Law Visiting Professor, about VoterStory.org&#8217;s data policy. Zittrain&#8217;s scholarship addresses, among other issues, <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=847124">how we can maintain a generative Internet</a> while satisfying our ongoing security concerns. </p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p><strong>Question</strong>: Do you have concerns about VoterStory&#8217;s loose data protection policy?<br />
<strong>Prof. Zittrain</strong>: Sure; the privacy policy could better reflect the values that the people building the site clearly embrace. This is some of the risk of boilerplate &#8212; a lawyer provides text that maximizes a client website&#8217;s flexibility, without regard for the site&#8217;s larger purpose, audience, and values.</p>
<p><strong>Question</strong>: How could VoterStory.org have done this differently?<br />
<strong>Prof. Zittrain</strong>: The site creators could explain in the privacy policy why they&#8217;re collecting the data, and what they&#8217;re hoping to do with it &#8212; and what they won&#8217;t do with it. They could ask people what level of privacy they want for their names and other identifying information, and perhaps even offer to run interference &#8212; to help match up, say, reporters who want to cover a particular election story with people who are interested in having their stories told.</p>
<p>Vital new ideas implemented quickly are likely to have some rough edges. Here is where &#8220;brand&#8221; can matter &#8212; if it&#8217;s unambiguous what people and organizations are behind a web site, one can perhaps forgive a few loose ends if those people and organizations are trusted. Compare a university web site to Consumer Reports to a completely unknown organization.</p>
<p><strong>Question</strong>: Should organizations and efforts like this be transparent?<br />
<strong>Prof. Zittrain</strong>: Sure &#8212; ideally medium and message would converge. The worst outcome would be that people are driven away from what is otherwise a valuable idea. With luck, the privacy policy can be tweaked in a matter of hours, and the site will be all the stronger, and its users reassured.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>There may be more answers coming from VoterStory.org today, so we&#8217;ll see if there are any new developments. While we commend the ideals behind the effort, we would also like to see more transparency. And since we are still formulating our own data disclosure policy, it might be good to know what expectations you have for data protection. </p>
<p><strong>If you regularly participate in distributed journalism efforts, what expectations do you have for data protection? Share your thoughts with us by commenting in the thread below.</strong></p>
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  </entry>
  <entry>
    <title>Interview with Regina Lynn: Mastering Citizen Journalism With the Help of a Smart Mob</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/amanda_michel/interview_with_regina_lynn" />
    <id>http://www.newassignment.net/blog/amanda_michel/interview_with_regina_lynn</id>
    <published>2006-11-01T17:08:36-08:00</published>
    <updated>2006-11-22T17:37:07-08:00</updated>
    <author>
      <name>Amanda Michel</name>
    </author>
    <category term="Regina_Lynn" />
    <category term="sex" />
    <category term="smart_mobs" />
    <category term="technology" />
    <category term="Wired" />
    <summary type="html"><![CDATA[<p><a href="/" target="_blank"><img src="http://newassignment.net/files/images/regina_book.thumbnail.jpg" alt=" ”I could not possibly stay on top of it all if it were just me.”" title=" ”I could not possibly stay on top of it all if it were just me.”" class="image thumbnail" width="99" height="200" /></a><strong>Regina Lynn: </strong>&#8221;I could not possibly stay on top of it all if it were just me.&#8221;The beat of Wired News columnist <a href="http://www.reginalynn.com">Regina Lynn</a> is unique in several ways – not only is she using a smart mob to do her reporting, but it’s one she is also part of. And Lynn is carving out new ground in use of the Web to cover her beat.<br />
At her own site, <a href="http://www.reginalynn.com">reginalynn.com</a>, Lynn hosts the <a href="http://www.reginalynn.com/wordpress/?page%20id=6">Sex Drive Forum</a>, where several thousand people talk about everything from favorite sex toys to bondage and responsible STD tests while awaiting Lynn&#8217;s queries.  She opened the forum more than two years ago to provide people with a safe place to discuss sex and technology.  Nowadays she credits her &#8220;smart mob&#8221; with helping her stay informed and up-to-date.  &#8220;It&#8217;s a vast subject, and I could not possibly stay on top of it all if it were just me.&#8221;<br />
I interviewed Lynn about how her forum keeps her on the beat.  The Q&amp;A is below. If you have other questions you&#8217;d like to ask of Regina, <a href="http://www.reginalynn.com">send her an email</a>. If you know of other journalists whom we should interview, <a href="mailto:amanda.newassignment@gmail.com">let me know.</a></p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p><span class="inline left"><a href="/" onclick="launch_popup(46, 240, 485); return false;" target="_blank"><img src="http://www.newassignment.net/files/images/regina_book.thumbnail.jpg" alt="Regina Lynn: &amp;#8221;I could not possibly stay on top of it all if it were just me.&amp;#8221;" title="Regina Lynn: &amp;#8221;I could not possibly stay on top of it all if it were just me.&amp;#8221;"  class="image thumbnail" width="99" height="200" /></a><span class="caption" style="width: 97px;"><strong>Regina Lynn: </strong>&#8221;I could not possibly stay on top of it all if it were just me.&#8221;</span></span>The beat of Wired News columnist <a href="http://www.reginalynn.com">Regina Lynn</a> is unique in several ways – not only is she using a smart mob to do her reporting, but it’s one she is also part of. And Lynn is carving out new ground in use of the Web to cover her beat. </p>
<p>At her own site, <a href="http://www.reginalynn.com">reginalynn.com</a>, Lynn hosts the <a href="http://www.reginalynn.com/wordpress/?page%20id=6">Sex Drive Forum</a>, where several thousand people talk about everything from favorite sex toys to bondage and responsible STD tests while awaiting Lynn&#8217;s queries.  She opened the forum more than two years ago to provide people with a safe place to discuss sex and technology.  Nowadays she credits her &#8220;smart mob&#8221; with helping her stay informed and up-to-date.  &#8220;It&#8217;s a vast subject, and I could not possibly stay on top of it all if it were just me.&#8221; </p>
<p>I interviewed Lynn about how her forum keeps her on the beat.  The Q&amp;A is below. If you have other questions you&#8217;d like to ask of Regina, <a href="http://www.reginalynn.com">send her an email</a>. If you know of other journalists whom we should interview, <a href="mailto:amanda.newassignment@gmail.com">let me know.</a></p>
<p><strong>Question:</strong> When you found out about NewAssignment.net, you told Jay Rosen that you have been a pioneer in community journalism unknowingly for the last few years. What did you mean by that? </p>
<p><strong>Regina Lynn:</strong> I couldn’t do my job thinking I know everything. I write about sex-tech; anything that involves technology and romantic or sexual relationships is in my beat. That ranges from health/biomed to gadgets to social networking and online dating &#8230; it&#8217;s a vast subject, and I could not possibly stay on top of it all if it were just me.  I have to tap into what other people are doing and find out directly what things are harming and helping them.  </p>
<p>Over the last few years I’ve developed a social network of people online who also enjoy discussing the intersection of sex and technology. The community lives at the <a href="http://www.reginalynn.com/wordpress/?page%20id=6">Sex Drive Forum</a>, which I started in may 2004.  </p>
<p><strong>Question:</strong> How did the Sex Drive Forum start? </p>
<p><strong>Regina Lynn:</strong> The community I work with now started when Comcast ended my program, Wired for Sex, in May 2004.  There were a lot of people who I chatted with on <a>Sex Drive Forum</a> TechTv’s message boards and I didn’t want to lose touch with them.  I had only five minutes to put together an interim measure, so I set up a yahoo group and posted the address to the message boards. Yahoo! was an easy choice because subscribers are asked, “Are you an adult? Click yes.”  The community still lives on the yahoo group today. </p>
<p>The group is made up of people who like to talk about sex and technology. Anyone 18 years or older is welcome to join. Today the yahoo group has 2800 members and grows by about 20-30 people a week. Fifty members of the group contribute the most by posting links, sharing information, and personal stories. The 50 really active community members change all the time.  When our active contributors leave, someone else always takes their place.  Also, a few people have left because there was too much traffic. </p>
<p><strong>Question:</strong> How do forum members help you write your column? </p>
<p><strong>Regina Lynn:</strong> We have an ongoing conversation about sex and technology. </p>
<p>A lot of times conversations start when I post an email. The exercise of posting an email to the group really helps me with my thinking. I’ll draft the email and then analyze it. Does it expose too much? Have I left anyone out? Have I been very heterocentric? Then I rewrite the email.  I go through this process several times before posting to the group.  It really helps me clarify my thoughts.  If I’m on deadline, I’ll always let them know.  If I’m looking for quotes, I always warn them that I’m looking for quotes. “Let me know if I can quote you by name or if you want to be anonymous.” In response to my post community members tell me about their experiences, people they know, and new products.  </p>
<p>I’m always learning new things, getting new leads.  I am not sure how in traditional journalism you’d get all those leads except that you’d have to do it in person. The nice thing about doing it over email is that our conversations aren’t just archiveable, they’re also searchable. </p>
<p><strong>Question:</strong> Do Sex Drive Forum members expect that you&#8217;ll use their suggestions? </p>
<p><strong>Regina Lynn:</strong> I remind them from time to time that I might not use their suggestions or comments in anything that I publish. Or that I might use it in a year and a half in <a href="http://www.reginalynn.com/wordpress/?page%20id=26">a podcast or in a blogpost</a>.  Whether or not I use it in public, I’m always thinking about what they tell me.  Not all members want to be quoted publicly, and being quoted certainly isn’t their reason for joining the forum. </p>
<p>I also check out members if I’m going to quote them about anything other than their personal opinions.  One of our members, <a href="http://www.virtualmysterytour.com">Dr. Kris Gowen</a>, is a psychologist who also teaches workshops for adults about “what teenagers are really doing on the Internet.” She’s done a lot of work in the intersection of sex and the Internet, and she’s also a forum member.  Before I trusted what she said, I researched her.  Like everywhere else, I don’t think everything is above board. You still have to do the background checking writers do all the time by verifying it elsewhere. What the forum offers is a handy group of people who are open to the idea that talking about sex and technology isn’t evil and they’re there because they’re willing to talk about it. </p>
<p><strong>Question:</strong> Other than talking about your columns, what else do forum members discuss? </p>
<p><strong>Regina Lynn:</strong> People talk a lot about new products.  For example, “My wife told me she’s interested in doing bondage. Any recommendations?” </p>
<p><strong>Question:</strong> Why is your community so helpful to you? Is it you, the topic, or both? </p>
<p><strong>Regina Lynn:</strong> Part of it is my doing.  I have eleven years experience in building online communities.  One online community I founded, a discussion list for professional women writers, is 11 years old and it succeeded at a time when the Internet was all about porn. I worked at TechTV as a producer of its website and did community development.  I also did a lot of community building for <a href="http://www.oxygen.com/">Oxygen Media</a> when Oxygen first launched.  I’m an active member of a few other groups, like <a href="http://www.sfwow.org/">“San Francisco Women on the Web”</a> and <a href="http://www.web405.org/">“Web 405.”</a> I also participate in a few online writing groups.</p>
<p>I don’t believe a forum like this can exist as a democracy. It’s a benevolent dictatorship. I’ll kick anyone out for flaming or if I think they are being inexcusably rude. I also steer people back topic by making a joke about my position. I’ll say, “I’m putting on my dominatrix boots. If you don’t focus on this and that, then I’m going to ban you all.” It works. The forum is a safe place because I don’t let people be mean. And what&#8217;s very cool is that I don&#8217;t recall ever having a serious problem with anyone. This is a group of intelligent, creative, funny, and articulate people. I have the greatest respect for the forum members.</p>
<p>If you’re willing to massage the forum, answer emails, guide members, and appreciate people in public, then this works. I don’t know if I just lucked out, but there are some amazingly smart people in my group.  There are inventors, geniuses.  That is partly because there aren’t many places for people working in the development of sex and technology to converge. </p>
<p>Part of it is also the topic. People who want to talk about sex and technology need a safe place, especially if they’re going to talk about their personal experiences.  I live in San Francisco and Los Angeles, both of which are places where people can talk openly about sex.  San Francisco’s also a place where people talk about technology.  For people who live in smaller, more conservative towns, it’s not as easy.  The forum is a place to find out answers to questions like &#8216;What is the best vibrator&#8217; and &#8216;I&#8217;m in love with someone I met online but I&#8217;m in Florida and he&#8217;s in Australia, and we are trying to decide whether to get into teledildonics, what do you all think?&#8217;&#8221; </p>
<p>When I met Jay he talked about the fact that you can’t just have a community and expect them to help you. Because anyone can publish today, no one is going to join a group like mine just to see their name in pixel. They do it because they feel that they’re helping a cause, even if that cause is “we’re reviewing the latest ipod.” They feel that they’re doing something worthwhile and feel appreciated. </p>
<p><strong>Question:</strong> What is a recent column or project that wouldn&#8217;t have been possible without the community&#8217;s help? </p>
<p><strong>Regina Lynn:</strong> That is hard to say because we’re always talking. It’s an ongoing discussion that’s part of my constant thinking and analysis.   I got a lot of help from forum members when I was researching my book, <a href="http://www.amazon.com/gp/explorer/1569754772/2/ref=pd_lpo_ase/104-1236136-3595942?">SexRev2.0. </a> I did an article for Complete Woman, a national women’s magazine about why men love cybersex and what women can learn from that to improve their sex lives.  About a dozen men from the forum volunteered to be interviewed, which made it possible for me to speak with people all over the country.  </p>
<p><strong>Question:</strong> You mentioned that some forum members are real innovators in the field. What inventions are Sex Drive Forum members responsible for? </p>
<p><strong>Regina Lynn:</strong> The inventor of the <a href="http://www.wired.com/news/culture/0,69788-0.html">Happy Kitty</a> is a forum participant.  The Happy Kitty is a device named after the inventor’s girlfriend, whose name is Kitty.  It has a sort-of tapping motion to stimulate the clitoris.  It also has a soft little cylinder that would form a suction if you got the angle just right.  The idea behind the device is that some women are too sensitive for vibrators. There’s also <a href="http://www.slashdong.org">Q-Dot</a>, who has worked a lot on creating devices that your far away lover can control via your computer.  The author <a href="http://www.drrogerlibby.com/">Dr. Libby</a> is also in the forum. He’s written one of the few books out there for teenagers about sexual pleasure. </p>
<p><strong>Question:</strong> How do people find out about the Sex Drive Forum these days? </p>
<p><strong>Regina Lynn:</strong> I promote it in my column and there’s a link on my <a href="http://www.reginalynn.com/wordpress/">website</a>.  I don’t promote it that often, just periodically.  If I quote from a community member in my work, I usually write, “A sex drive forum member told me….” </p>
<p><strong>Question:</strong> Do you think journalists covering other issues could follow your lead and create a forum for people who want to discuss, for example, politics? Are there topics that are a no-go? </p>
<p><strong>Regina Lynn:</strong> I have reservations about creating community with the specific intent of pulling participants into citizen journalism or open source media.  I think you need to think about ‘how can I give,” not “what can I get.’  In my case I wanted to give people a place where they are safe and wouldn’t be judged for their opinions on a controversial topic. Everyone in the forum can listen and learn.  </p>
<p>I like what you’re doing with NewAssignment.net because the people who join will want to be a part of it. But for Wired News, Slate, or the New York Times to try to create communities specifically to harvest ideas or to assign people to perform certain tasks, I think we have to be very careful. People like to be part of something, and to create and build and make things happen. But they don&#8217;t like to feel like they&#8217;re being used.  Communities build themselves but they need a solid foundation, and lots of support and nurturing especially in the beginning. And then the community will dictate where it wants to go, and how &#8212; the publication can nudge and shape, but it can&#8217;t control.</p>
<p><strong>Question:</strong> Do you have advice to journalists about using the Internet to connect with people who share their passions and interests? </p>
<p><strong>Regina Lynn:</strong> If community building scares and confuses you, don&#8217;t dive in all the way by trying to start one all on your own. Go find a community you like. Join it, give to it, participate fully, and then see what happens. We can all build our own communities, and the more experience you have in online interaction the better your chances at creating a space where people want to spend time.</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>From Politics to Press:  My Path to a New Assignment</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/amanda_michel/from_politics_to_press_tktktk" />
    <id>http://www.newassignment.net/blog/amanda_michel/from_politics_to_press_tktktk</id>
    <published>2006-10-26T09:38:44-07:00</published>
    <updated>2006-11-02T09:30:32-08:00</updated>
    <author>
      <name>Amanda Michel</name>
    </author>
    <category term="Amanda_Michel" />
    <category term="Berkman_Center" />
    <category term="campaigns" />
    <category term="politics" />
    <summary type="html"><![CDATA[<p>In April 2004 <a href="http://www.zackexley.com">Zack Exley</a>, my boss and John Kerry&#8217;s Director of Online Organizing, tasked me with my first sizeable project.  &#8220;Figure out a good way to organize supporters nationwide who want to interact with the media. You know, letters to the editor, calls in to radio programs, blogs, etc.. Make sure you can quantitatively measure the project&#8217;s success day to day.&#8221;<br />
The assignment couldn&#8217;t have been a better match. Zack knew I was intensely interested in new media developments and that, more than anything else, I liked the challenge of doing something for the first time. Before joining the Kerry campaign I worked on Howard Dean&#8217;s campaign as the National Director of Generation Dean, the campaign&#8217;s official youth outreach effort.  I volunteered to the Dean campaign believing I would spend most of my time stuffing envelopes, mailing material, and doing research.  Just weeks after I started, my boss <a href="http://en.wikipedia.org/wiki/Zephyr_Teachout">Zephyr</a> recruited me to organize students for Dean.  When she became a member of Dean&#8217;s fledgling Internet team a month later, it was as if I did too.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>In April 2004 <a href="http://www.zackexley.com">Zack Exley</a>, my boss and John Kerry&#8217;s Director of Online Organizing, tasked me with my first sizeable project.  &#8220;Figure out a good way to organize supporters nationwide who want to interact with the media. You know, letters to the editor, calls in to radio programs, blogs, etc.. Make sure you can quantitatively measure the project&#8217;s success day to day.&#8221;</p>
<p>The assignment couldn&#8217;t have been a better match. Zack knew I was intensely interested in new media developments and that, more than anything else, I liked the challenge of doing something for the first time. Before joining the Kerry campaign I worked on Howard Dean&#8217;s campaign as the National Director of Generation Dean, the campaign&#8217;s official youth outreach effort.  I volunteered to the Dean campaign believing I would spend most of my time stuffing envelopes, mailing material, and doing research.  Just weeks after I started, my boss <a href="http://en.wikipedia.org/wiki/Zephyr_Teachout">Zephyr</a> recruited me to organize students for Dean.  When she became a member of Dean&#8217;s fledgling Internet team a month later, it was as if I did too.</p>
<p>Organizing students  included new tasks, like setting up a webpage and maintaining an email list. Few people on the campaign had web skills and those who did were too busy to do my work. To meet my deadlines, I taught myself. By the time the campaign ended, I had learned to code emails and webpages, design websites and tools, architect database structures, and organize volunteers. </p>
<p>Keeping up with innovation on the edges proved far more exciting than pursuing a graduate degree in Philosophy.  Believing that I&#8217;d reached basic competency with the medium, I wanted the opportunity on the Kerry campaign to experience changes happening in media. </p>
<p>Two weeks later I launched the John Kerry Media Corps.  The program revolved around a weekly assignment.  Early each week I emailed members an assignment, such as writing a letter to the editor about Bush&#8217;s impact on the economy, and they completed the assignment by the week&#8217;s end. The next week I reported back on our successes, including where and how many letters-to-the-editor had been published.  Once we established our weekly ritual we began varying our focus, asking members to contribute to blogs, share their stories with the campaign&#8217;s local press teams, and to participate in local forums.</p>
<p>Within weeks the project took an unexpected turn as I found myself and my project at the mercy of the press. </p>
<p>MediaCorps members emailed me about their frustrations with their local publications.  &#8220;My newspaper forum is poorly monitored. Not a single reporter appears to belong.&#8221; &#8220;The letters I email to my newspaper are published nearly a week after I send them. No one who reads the paper is going to remember the article I responded to.&#8221; Not everyone was dissatisfied with their local media.  The more advanced and cutting-edge their publication, the more advanced and varied some MediaCorps members expected our assignments to be. &#8220;My newspaper links to regional bloggers. Why don&#8217;t you ask us to start blogs? They could create a lot of attention for MediaCorps members.&#8221; &#8220;I&#8217;ve been published so much that the editor told me he won&#8217;t publish any more of my letters for a few months. What else can I do? Isn&#8217;t there some other way to discuss the election?&#8221;</p>
<p>Any imbalance between the nature of our assignments and the opportunities found locally to interact with media came at a cost. Bored by writing letters, some members graciously excused themselves to start blogs. Others accepted positions as local reporters.  Some people gave up on their local media altogether and began participating in newspaper forums in other states.  To maintain interest and equity among our members, I tried to tailor our assignments to a region&#8217;s media.  If members reported a newspaper as inaccessible, I didn&#8217;t link to it as often.  In areas where bloggers were more influential than the press, I organized people to reach out to bloggers.</p>
<p>Despite MediaCorps great successes as a program, the project depressed me.  I saw firsthand that public discourse requires a publicly accessible and accountable press.   When newspapers did a poor job conversing with the public, MediaCorps members grew despondent and disinterested.</p>
<p>Following the election, I sought out &#8216;answers&#8217; from new media practitioners and scholars.  In the first week,  I read <a href="http://www.dangillmor.com/">Dan Gillmor</a>&#8217;s <a href="http://wethemedia.oreilly.com/">&#8220;We Media.&#8221;</a>  Shortly thereafter I began visiting <a href="http://www.poynter.org/profile/profile.asp?user=102644">Jay Rosen</a>&#8217;s <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/">&#8220;PressThink&#8221;</a> and the <a href="http://www.news-record.com/apps/pbcs.dll/frontpage">Greensboro News-Record</a>. I puttered around online, comparing and contrasting newspapers&#8217; features.  Several months later a Dean campaign advisor forwarded me a job posting for the <a href="http://cyber.law.harvard.edu">Berkman Center</a>.  The Berkman Center was home to new media visionaries like <a href="http://cyber.law.harvard.edu/home/rebecca_mackinnon">Rebecca MacKinnon</a>, <a href="http://cyber.law.harvard.edu/home/david_weinberger">David Weinberger</a>, <a href="http://cyber.law.harvard.edu/home/ethan_zuckerman">Ethan Zuckerman</a>, and <a href="http://cyber.law.harvard.edu/home/jake_shapiro">Jake Shapiro</a> and was one of the few centers I found that required its employees to actively engage new media.  Inspired to learn about and experiment in the emerging media ecosystem, I applied for the job and moved to Boston to work as the Berkman Center&#8217;s Communications Director.  (BTW, if you are interested in new communications work, the Berkman Center is currently looking to hire someone to replace me.)</p>
<p>When Zephyr pinged me about NewAssignment.net, I knew I needed to get involved.  What I like about NewAssignment is its focus on bridging the divide between the public and the press, so that the two can work in tandem.  There have been a great many developments over the past two years, but few I think will have such long-lasting impacts as changing the working relationship between people and reporters.  I&#8217;m honored to work on this project and excited to contribute my online organizing skills to the cause.</p>
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  </entry>
  <entry>
    <title>The Wisdom of Crowds. The Work of Some?</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/amanda_michel/the_wisdom_of_crowds_the_work_of_some" />
    <id>http://www.newassignment.net/blog/amanda_michel/the_wisdom_of_crowds_the_work_of_some</id>
    <published>2006-10-22T06:42:21-07:00</published>
    <updated>2006-11-22T17:35:21-08:00</updated>
    <author>
      <name>Amanda Michel</name>
    </author>
    <category term="community" />
    <category term="participation" />
    <category term="Sunlight_Foundation" />
    <summary type="html"><![CDATA[<p>Recently <a href="http://www.sunlightfoundation.com">the Sunlight Foundation</a> asked members of the public to help uncover which members of Congress employed spouses on their campaign committees.  Just two days later, Sunlight&#8217;s <a href="http://www.sunlightfoundation.com/about/bios">Bill Allison</a> reported that this <a href="http://www.sunlightfoundation.com/node/1302">&#8220;distributed research project&#8221;</a> was done:</p>
<blockquote><p>Incredible!&#8212;in less than two days, a virtual investigative team dug through campaign finance records for 435 current members of Congress, trying to find out if they paid their spouses from campaign funds. There were 24 of us (myself included&#8212;I looked up six members) who left our names, and 83 members investigated by anonymous researchers&#8230; Of those who did leave their names, our huge thanks go out to KCinDC who investigated 155 House members, Beezling who looked into 116, VaAntirepublican who did 24.</p></blockquote>
<p>What&#8217;s really interesting to me is not how quickly this assignment was completed, but the fact that just a few people completed more than 70 percent of the work.</p>
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    <content type="html"><![CDATA[<p>Recently <a href="http://www.sunlightfoundation.com">the Sunlight Foundation</a> asked members of the public to help uncover which members of Congress employed spouses on their campaign committees.  Just two days later, Sunlight&#8217;s <a href="http://www.sunlightfoundation.com/about/bios">Bill Allison</a> reported that this <a href="http://www.sunlightfoundation.com/node/1302">&#8220;distributed research project&#8221;</a> was done:</p>
<blockquote><p>Incredible!&#8212;in less than two days, a virtual investigative team dug through campaign finance records for 435 current members of Congress, trying to find out if they paid their spouses from campaign funds. There were 24 of us (myself included&#8212;I looked up six members) who left our names, and 83 members investigated by anonymous researchers&#8230; Of those who did leave their names, our huge thanks go out to KCinDC who investigated 155 House members, Beezling who looked into 116, VaAntirepublican who did 24.</p></blockquote>
<p>What&#8217;s really interesting to me is not how quickly this assignment was completed, but the fact that just a few people completed more than 70 percent of the work.  </p>
<p>If we convert the number of members researched by each participant to a percentage, here&#8217;s what it looks like: KCinDC completed 36% of the research.  Beezling finished off 27%.  Together KCinDC and Beezling did 63% of the work.  The top five contributors &#8212;KCinDC, Beezling, VaAntirepublican, Cosmo, and Rybesh&#8212;get credit for 72%. If 107 people participated, that means five percent of participants completed almost three quarters of the work. </p>
<p>That fits what we know from other online projects. In <a href="http://technology.guardian.co.uk/weekly/story/0,,1823959,00.html">&#8220;What is the 1% rule?&#8221;</a> Charles Arthur writes:</p>
<blockquote><p>&#8220;It&#8217;s an emerging rule of thumb that suggests that if you get a group of 100 people online then one will create content, 10 will &#8220;interact&#8221; with it (commenting or offering improvements) and the other 89 will just view it.&#8221;  </p></blockquote>
<p>Arthur provided metrics from other sites where the community is responsible for creating the content.  Like <a href="http://www.wikipedia.org">Wikipedia</a>, where &#8220;50% of all article edits are done by 0.7% of users, and more than 70% of all articles have been written by just 1.8% of all users, according to the <a href="http://customerevangelists.typepad.com/blog/">Church of the Customer blog</a>.&#8221;</p>
<p>A week ago, user experience expert <a href="http://www.useit.com">Jakob Nielson</a> posted about the same topic&#8212; &#8220;participation inequality.&#8221;  <a href="http://www.useit.com/alertbox/participation_inequality.html">According to Nielson</a>:<br />
<blockquote>&#8220;User participation often more or less follows a 90-9-1 rule:  90% of users are lurkers (i.e., read or observe, but don&#8217;t contribute); 9% of users contribute from time to time, but other priorities dominate their time; 1% of users participate a lot and account for most contributions: it can seem as if they don&#8217;t have lives because they often post just minutes after whatever event they&#8217;re commenting on occurs.&#8221;</p></blockquote>
<p>The volunteer rates described by Bill, Charles, and Jakob match my experiences organizing volunteers for the Dean and Kerry campaigns.  While on the Kerry-Edwards campaign, I created and managed the MediaCorps program.  Its purpose was to organize people to write letters to the editor, call in to radio programs, monitor the media, etc. By the end of the campaign more than 50,000 people had joined MediaCorps (but not all of them were active members.)  This accounted for just .0145 percent of those who had signed up for email alerts from the campaign.  Perhaps even more striking is that a small percentage of MediaCorps members accounted for the majority of our output.  A rough estimate would be that 5 percent of the list was responsible for most of what we got done.</p>
<p>On campaigns people like KCinDC and Beezling are called &#8220;supervolunteers.&#8221;  Supervolunteers don&#8217;t just give a lot of time and effort.  They also become leaders who inspire others to pitch in.  Investing in them&#8212;giving them the resources they need, making it possible for them to learn new skills, and managing the volunteer effort wisely so that none of their time is wasted&#8212;makes a big difference in the long-run.  So for me the numbers above are just half of the story.</p>
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