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  <title>Jay Rosen's blog</title>
  <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen"/>
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  <updated>2006-10-18T10:54:26-04:00</updated>
  <entry>
    <title>Pro Thinks Pro-Am Reporting Could Work: John McQuaid Interview, Part Two</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/nov2006/14/pro_thinks_pro_a" />
    <id>http://www.newassignment.net/blog/jay_rosen/nov2006/14/pro_thinks_pro_a</id>
    <published>2006-11-14T09:54:53-05:00</published>
    <updated>2006-11-14T10:02:08-05:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <category term="investigative reporting" />
    <category term="John McQuaid" />
    <category term="smart_mobs" />
    <summary type="html"><![CDATA[<p>This is part two of my interview with <a href="http://www.amazon.com/gp/pdp/profile/show-detail/A10S2HBQSSPYGR/ref=cm_pdp_profile_more_aboutMe/104-2170535-2659126?ie=UTF8&amp;mode=aboutMe ">John McQuaid</a>, formerly an investigative reporter for the <a href="http://www.nola.com/t-p/">Times-Picayune</a>.  Part one is <a href="http://www.newassignment.net/blog/jay_rosen/nov2006/12/top_pro_thinks_p">here</a>.  McQuaid is a contributing editor for <a href="http://www.newassignment.net/">NewAssignment.Net</a>.<br />
<strong>Jay Rosen:  You talked about the emerging array of technologies and the people able to use them because we have the Web.  Which of those technologies and which of those people seem most promising to you as writer and journalist looking for a new assignment, if I may put it that way?  Which ones are you most excited about?</strong><br />
<strong>John McQuaid</strong>:  Ten years ago, when I began researching our series on fishing, I signed onto a listserv called Fishfolk, for people involved in the study, management and practice of fishing. This was a great introduction to journalism via the digital community. I would post messages asking for advice on issues, seeking sources of data, offering up ideas for discussion. I&#8217;d get rapid, smart feedback. That sparked threads that led to other questions. (I also met my wife, who was one of the founders of the list.) By today&#8217;s standards, it was a very simple tool, but it was very powerful one – a community with both book knowledge and practical knowledge, at my fingertips. So the ability to access and mobilize communities and social networks &#8212; whatever the technology &#8212;is obviously the most important. Journalists are in the business of assembling and refining knowledge &#8212; not just facts, but ideas &#8212; and we need allies of all stripes.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>This is part two of my interview with <a href="http://www.amazon.com/gp/pdp/profile/show-detail/A10S2HBQSSPYGR/ref=cm_pdp_profile_more_aboutMe/104-2170535-2659126?ie=UTF8&amp;mode=aboutMe ">John McQuaid</a>, formerly an investigative reporter for the <a href="http://www.nola.com/t-p/">Times-Picayune</a>.  Part one is <a href="http://www.newassignment.net/blog/jay_rosen/nov2006/12/top_pro_thinks_p">here</a>.  McQuaid is a contributing editor for <a href="http://www.newassignment.net/">NewAssignment.Net</a>.</p>
<p><strong>Jay Rosen:  You talked about the emerging array of technologies and the people able to use them because we have the Web.  Which of those technologies and which of those people seem most promising to you as writer and journalist looking for a new assignment, if I may put it that way?  Which ones are you most excited about?</strong></p>
<p><strong>John McQuaid</strong>:  Ten years ago, when I began researching our series on fishing, I signed onto a listserv called Fishfolk, for people involved in the study, management and practice of fishing. This was a great introduction to journalism via the digital community. I would post messages asking for advice on issues, seeking sources of data, offering up ideas for discussion. I&#8217;d get rapid, smart feedback. That sparked threads that led to other questions. (I also met my wife, who was one of the founders of the list.) By today&#8217;s standards, it was a very simple tool, but it was very powerful one – a community with both book knowledge and practical knowledge, at my fingertips. So the ability to access and mobilize communities and social networks &#8212; whatever the technology &#8212;is obviously the most important. Journalists are in the business of assembling and refining knowledge &#8212; not just facts, but ideas &#8212; and we need allies of all stripes.</p>
<p><strong>Jay Rosen:  Fishfolk is a good example of a smart mob.  Clearly, it worked for you as a reporter.  They&#8217;re not &#8220;new&#8221; but now we have much greater means for putting such a network to work.</strong></p>
<p><strong>John McQuaid</strong>. With connectivity anywhere and everywhere, journalists tapping into networks can have eyes on the ground in a lot of places simultaneously. That has all kinds of potential &#8212; for assembling a broad picture of what&#8217;s going on nationally, for individual tips and stories. During election season, for example, we theoretically could find out what&#8217;s happening today, in every congressional district, on some issue. We can have photo or video (remember &#8220;macaca&#8221;?) of campaign events. We can track political ads and the reaction to them. Political blogs, like Josh Marshall&#8217;s <a href="http://www.talkingpointsmemo.com/archives/010897.php">Talking Points Memo</a>, are doing some of this already.    </p>
<p><strong>Jay Rosen: You said too many projects stop at &#8220;something about the FDA.&#8221; They don&#8217;t go on and try to say something no one has ever said before.   What I meant by innovation is that without intending to do this, perhaps, enterprise journalism in the metropolitian press stopped at a certain point in what it could tell us about the world.  It exited the explanatory game, letting readers fend for themselves. When we complain about he said, she said journalism we&#8217;re complaining about a tired and formulaic version of this exit strategy.</p>
<p>Yet it was always apparent how you &#8220;get beyond&#8221; that formula.  You do he <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2004/06/04/ruten_milbank.html">said, she said, we said</a>.  Why can&#8217;t the press investigate something like &#8220;Did the president mislead the country into war?&#8221; and come back with an answer?  Yes, he did mislead us into war.  Or no he didn&#8217;t.</p>
<p>Or let&#8217;s take a story you know well: Katrina and its lessons.  Why shouldn&#8217;t I expect my Pulitzer-class newspaper to go in there and tell me, based on its own investigation, its own authority, exactly how much responsibility <em>it says</em> the feds, the state and the locals should get for what happened in 2005?  (In percentages, like 40/25/35 percent.)  Or take No Child Left Behind.  I would sure like to know if it&#8217;s succeeding or failing as legislation.  If I ask the honchos at my Pulitzer class newspaper why I can&#8217;t get answers like that, as against stories about&#8230;. what are they going to tell me?</p>
<p>Most likely, they will valorize the missing answers as an act of principled restraint.  &#8220;We let the readers decide.&#8221; &#8220;Hey, this is news, not opinion.&#8221; &#8220;You&#8217;re asking us to come to a judgment, and we don&#8217;t do that.&#8221; And yet they won&#8217;t ask whether their authority is diminished by going a certain distance and stopping, whether greater innovations are necessary to maintain public confidence, and a given level of truthtelling. There is nothing newspapers are more proud of than their investigative reporting.  But wouldn&#8217;t real pride have brought more advances in this art?</strong></p>
<p><strong>John McQuaid:</strong>  Correct me if I&#8217;ve got you wrong, but one good example of the kind of reporting you&#8217;re talking about is the team of Donald Bartlett and James Steele. They worked at the Philadelphia Inquirer, then Time (where they were forced out due to budget cuts), and recently moved to Vanity Fair. They dig, dig, dig, assembling vast amounts of statistical data, documents, on-the-ground reporting, etc. and it leads them to expose patterns and take a position &#8212; typically, a broadly populist one. You don&#8217;t get a lot of newspaper series posing, then answering the question, &#8220;America: What Went Wrong?&#8221; I liked that, even if I didn&#8217;t always agree with what they were saying. But as we&#8217;ve been discussing, their technique brings research to bear on national issues and makes an argument. And look at their career path &#8212; it&#8217;s taken them away from newspapers, where it&#8217;s impossible to imagine them working now, to newsweekly, to glossy monthly. VF is a great platform, but it’s a shame to think that a handful of high-end magazines – and, of course, books – may be the last refuge for this kind of journalism..</p>
<p>To return to your point, I agree that investigations should be bold, draw conclusions, make judgments. What&#8217;s the use of digging otherwise? It can be clarifying, say something new, and it makes interesting reading. That&#8217;s what journalism is all about.</p>
<p>But there&#8217;s a lot of skittishness in the newspaper industry now because the old &#8220;objectivity&#8221; model is under assault. There are legions ideologically committed bloggers and commenters ready to slice and dice anything you put out there, especially stuff that has an edge. But there are also individuals and online communities that will take a more considered approach, take your findings and expand upon them, offer feedback. Maybe I&#8217;m being naive, but I think it&#8217;s all good &#8212; if the work is sound and you&#8217;re ready and able to defend it.</p>
<p>We could go off on a tangent about whether newspapers and newsmagazines should cast off the objectivity cloak altogether and wear their politics on their sleeves, like the British press – or political bloggers. I&#8217;m open to the idea, but still like the American model. Reality is always more complex and surprising than the crimped ideological formulas that define our political debates.</p>
<p><strong>Jay Rosen:  Bartlett and Steele are an excellent example, yes.  I take it you don&#8217;t like my suggestions for Answer Journalism all that much?</strong></p>
<p><strong>John McQuaid</strong>:  Divvying up the blame up for Katrina is interesting. I like it: Let&#8217;s go ahead and play the blame game! I&#8217;d say it sounds more like a starting point for the inquiry than the conclusion, though. What if the feds take 45 percent of the blame – or 10, or 80? What does that say, beyond finger-pointing? If it&#8217;s 80, why, and what does that mean for the next time something breaks, blows up?</p>
<p><span class="inline left"><img src="http://newassignment.net/files/images/IMG_2397.thumbnail.JPG" alt="John McQuaid" title="John McQuaid"  class="image thumbnail" width="200" height="150" /><span class="caption" style="width: 198px;"><strong>John McQuaid</strong></span></span>&#8221;Did the President Mislead Us Into War?&#8221; is on some level too facile, maybe unanswerable (never mind that at this point, it&#8217;s also nearly beside the point &#8212; whether we were misled or not, we&#8217;re now stuck there and have to figure out what to do). It depends on what was going on in the president&#8217;s mind, which we&#8217;ll never find out. Even if we could, what if the president was sincere, but exaggerated his case? Is that misleading us, or is it just what politicians do all the time &#8212; albeit in a far grander scale than we&#8217;re used to?</p>
<p>To return to the main idea: If you make a provocative idea your assignment, you&#8217;ll be led down an interesting path. Maybe the research leads in a completely different direction than what you thought. But the idea should be to challenge people. In a society where people are raising walls to argument, tuning into media sources they agree with, tuning out those they don&#8217;t want to hear, journalism needs to cut across the barriers, not hide.</p>
<p><strong>Jay Rosen:  When I say, organs of the press could have tried to answer the question: did the president mislead us into war? what I mean is treat it as an urgent but also an <em>open</em> question, a matter unsettled and in need of calm, clear-headed investigation.  Then investigate.  Answer the question.  Then defend the answer.  True, you might discover something else is &#8220;the story,&#8221; leading in a different direction.  I&#8217;d argue the nation still deserves an answer to the question.</strong></p>
<p><strong>John McQuaid</strong>: I agree. There’s no weightier decision than going to war, and the public traditionally places a lot of trust in the president – and the presidency itself – to make those choices wisely. Now Iraq is a giant mess. It would be great to unravel what went wrong back at the beginning, arrive at some kind of bottom line as to whether that trust was abused. What you describe is more like interpretive history than journalism – though that’s in some ways an arbitrary distinction, another barrier we might want to blow up.</p>
<p>What I worry about is: the issue is still very divisive, so that even a cool, probing account would get chewed up in the public square by those with strong feelings and lots of bandwidth. It may take more time/distance to be able to spark a more serious debate, history rendering a verdict, etc. (Though everything moves so much faster these days, it may be that historical verdicts are now reached in months, not decades.)</p>
<p><strong>Jay Rosen: Your principle of follow the story where it leads is basic.  I think you&#8217;re right about that. As a reporter, what kind of &#8220;distributed social network&#8221; or &#8220;smart crowd&#8221; would be most valuable to you, given the kind of stories you want to tell?</strong></p>
<p><strong>John McQuaid</strong>:  Depends on the story, right?  As I mentioned above, communities of experts are especially valuable. The world is complex, and increasingly run by subcultures of people with very specialized knowledge. In most cases, they&#8217;re already wired together – fisheries specialists, scientists and engineers, federal regulators, political operatives. If you make an entree into these groups via listserv, blogging, website, and they&#8217;ll work with you in either an organized or ad hoc way, you&#8217;re halfway there.</p>
<p>The other half of the equation is volunteers &#8212; interested people who are drawn into your work somehow. In the course of their day, maybe have some time to do some digging on their own, providing data, tips, photos, video, ideas, feedback.</p>
<p>How do you put all this stuff together? That&#8217;s what we&#8217;re trying to find out now.  I imagine you post your intentions, the questions you&#8217;re trying to answer. You persuade affected and interested communities to contribute. You pursue their leads and your own, post on your progress. At some point you put it all together and unveil the &#8220;findings.&#8221; Then the discussion takes off, maybe users drive it somewhere else.</p>
<p>But there are a lot of unknowns. Like other open-source projects, the ever-evolving organism of the story may grow in unpredictable ways. How does the transparency issue affect that trajectory? There&#8217;s a value in assembling information privately, then unveiling the findings. It&#8217;s straightforward. It can pack a big wallop, make news. If you&#8217;re doing everything out in the open, that may draw sources to you but scare others away, maybe those you really need. And what if you reach a conclusion that some community you&#8217;re working with collectively disagrees with?</p>
<p><strong>Jay Rosen:  I addressed some of those items <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/07/28/nadn_pt2.html">here,</a> but I don&#8217;t mean to say that fully answers the questions.  Can you recall any stories you have worked, or let&#8217;s say run across, where an army of volunteers would have made a big difference?</strong></p>
<p><strong>John McQuaid</strong>: Environmental stories are ideal for this type of pursuit. Over the past generation, the desktop computer revolutionized local environmental activism, and Bush administration policies have stimulated it further. There are hundreds, thousands of local environmental organizations routinely accessing state and national databases on pollution, regulations, companies, lawsuits, etc., and many are starved for media attention. (I recently spoke at the meeting of one of them, the Louisiana Environmental Action Network.) Debates about growth, sprawl and gridlock have produced a similar explosion of activism &#8212; on all sides.</p>
<p><strong>Jay Rosen:  I have been telling people that NewAssignment.Net is not trying to equal or duplicate what the established I-teams in professional newsrooms have done, but to report stories that the news media would find impossible or impractical to do.  Do you think this is plausible, or should I stop saying it?</strong></p>
<p><strong>John McQuaid</strong>:  It&#8217;s plausible, but I don&#8217;t think we know the answer to this yet. Certainly on the kind of short-term story mentioned above, the windows-on-the-world, real-time pulse of the Internet cannot be matched. On something more long-term, the form will be different from what you get in a newspaper, the experiences of reporting and reading or viewing will be different. But will the basic subject matter be different? Sometimes, yes. If your information sources are numerous and widely dispersed, you&#8217;ll get a bigger, brighter pallete of raw material to work with. In theory, you&#8217;ll be able to more easily identify below-radar trends or connections between things that don&#8217;t appear to be connected.</p>
<p>On the other hand, you&#8217;ve still got to shine the light in that same cobwebbed closet.</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>Top Pro Thinks Pro-Am Reporting Has Promise:  Q &amp; A with John McQuaid</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/nov2006/12/top_pro_thinks_p" />
    <id>http://www.newassignment.net/blog/jay_rosen/nov2006/12/top_pro_thinks_p</id>
    <published>2006-11-13T00:34:57-05:00</published>
    <updated>2006-11-13T11:12:11-05:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <category term="investigative journalism" />
    <category term="John McQuaid" />
    <category term="newspaper innovation" />
    <summary type="html"><![CDATA[<p><a href="http://www.amazon.com/gp/pdp/profile/show-detail/A10S2HBQSSPYGR/ref=cm_pdp_profile_more_aboutMe/104-2170535-2659126?ie=UTF8&amp;mode=aboutMe">This is John McQuaid</a>. And this: <a href="http://www.pathofdestructionbook.com/">Path of Destruction</a>, a book about what Hurricane Katrina did to the Gulf and why.  In 1997 he won, with &#8220;Path&#8221; co-author Mark Schleifstein, the Pulitzer Prize for Public Service,  the highest award in the craft of enterprise reporting.  It was for <a href="http://www.pulitzer.org/year/1997/public-service/works/">Oceans of Trouble</a>, a series on the decline of global fisheries.  <a href="http://www.nola.com/hurricane/?/washingaway/">Washing Away</a> is also McQuaid.  That&#8217;s the famous 2002 series for the Times-Picayune on Hurricane preparations (again with Mark Schleifstein.) It predicted the floods and failures of 2005.<br />
<img src="http://www.newassignment.net/files/images/IMG_2397.thumbnail.JPG" alt="John McQuaid" title="John McQuaid" class="image thumbnail" width="200" height="150" /><strong>John McQuaid</strong>McQuaid is a proven craftsman in a demanding form: explaining a big, complicated story that is hidden from normal view.  In this two-part Q &amp; A, (the rest is tomorrow) he explains how it became impossible for him to remain at the Times-Picayune and continue to practice his craft.  &#8220;My investigative job was eliminated, and I was told that the focus was on everybody pulling his or her weight to put out the daily paper.&#8221;<br />
But he left the newspaper world with a new ambition:  &#8220;Find a way to do investigative and explanatory journalism via the web.&#8221;  This in turn led him to <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/07/25/nadn_qa.html">NewAssignment.Net</a>.  It&#8217;s part of his determination to re-invent himself, after newspapers.  Our interview is about this series of events.<br />
As a contributing editor, McQuaid will be writing for the New Assignment site and researching possible pro-am projects as he takes his own crash course in networked journalism on the open Web.<br />
<strong>Jay Rosen:  When you contacted me about contributing to <a href="http://www.newassignment.net/">NewAssignment.Net</a> you mentioned that you were &#8220;looking at the ways that the kind of in-depth journalism I have specialized in can migrate to the web.&#8221;  Tell me what brought you to that point.  And why, as a reporter, have you recently grown so interested in the Web?</strong></p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p><a href="http://www.amazon.com/gp/pdp/profile/show-detail/A10S2HBQSSPYGR/ref=cm_pdp_profile_more_aboutMe/104-2170535-2659126?ie=UTF8&amp;mode=aboutMe">This is John McQuaid</a>. And this: <a href="http://www.pathofdestructionbook.com/">Path of Destruction</a>, a book about what Hurricane Katrina did to the Gulf and why.  In 1997 he won, with &#8220;Path&#8221; co-author Mark Schleifstein, the Pulitzer Prize for Public Service,  the highest award in the craft of enterprise reporting.  It was for <a href="http://www.pulitzer.org/year/1997/public-service/works/">Oceans of Trouble</a>, a series on the decline of global fisheries.  <a href="http://www.nola.com/hurricane/?/washingaway/">Washing Away</a> is also McQuaid.  That&#8217;s the famous 2002 series for the Times-Picayune on Hurricane preparations (again with Mark Schleifstein.) It predicted the floods and failures of 2005. </p>
<p><span class="inline left"><img src="http://newassignment.net/files/images/IMG_2397.thumbnail.JPG" alt="John McQuaid" title="John McQuaid"  class="image thumbnail" width="200" height="150" /><span class="caption" style="width: 198px;"><strong>John McQuaid</strong></span></span>McQuaid is a proven craftsman in a demanding form: explaining a big, complicated story that is hidden from normal view.  In this two-part Q &amp; A, (the rest is tomorrow) he explains how it became impossible for him to remain at the Times-Picayune and continue to practice his craft.  &#8220;My investigative job was eliminated, and I was told that the focus was on everybody pulling his or her weight to put out the daily paper.&#8221;</p>
<p>But he left the newspaper world with a new ambition:  &#8220;Find a way to do investigative and explanatory journalism via the web.&#8221;  This in turn led him to <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/07/25/nadn_qa.html">NewAssignment.Net</a>.  It&#8217;s part of his determination to re-invent himself, after newspapers.  Our interview is about this series of events.</p>
<p>As a contributing editor, McQuaid will be writing for the New Assignment site and researching possible pro-am projects as he takes his own crash course in networked journalism on the open Web.</p>
<p><strong>Jay Rosen:  When you contacted me about contributing to <a href="http://www.newassignment.net/">NewAssignment.Net</a> you mentioned that you were &#8220;looking at the ways that the kind of in-depth journalism I have specialized in can migrate to the web.&#8221;  Tell me what brought you to that point.  And why, as a reporter, have you recently grown so interested in the Web?</strong></p>
<p><strong>John McQuaid</strong>: I was with The Times-Picayune for 20-plus years&#8212; my entire career. I&#8217;d moved to New Orleans after college and loved it: both the town and writing about it. I was later the paper&#8217;s single foreign correspondent (covering Latin America) and worked in the Washington bureau. Over the last 10 years, I worked on a bunch of big investigative and explanatory projects for the paper. This was a tremendously rewarding and successful collaboration. Working with highly talented reporters, photographers and editors, I was able to probe deeply into topics of great concern to people in Louisiana and elsewhere&#8212;declining fishing communities, <a href="http://www.nola.com/speced/unwelcome/index.ssf?/speced/unwelcome/day1.html">environmental racism</a>, even&#8212;it sounds like a joke, but in New Orleans it&#8217;s not&#8212;<a href="http://www.nola.com/speced/homewreckers/">voracious termites</a>. We got recognition: The fishing series won a Pulitzer in 1997, and others won a bunch of national awards. A series that I wrote in 2002 with Mark Schleifstein, Washing Away, analyzed the growing danger to New Orleans to hurricanes and anticipated much of what happened when Katrina struck.</p>
<p>Before Katrina, The Times-Picayune was doing some serious cost-cutting. In the spring of 2005 I was ordered back to New Orleans. My investigative job was eliminated, and I was told that the focus was on everybody pulling his or her weight to put out the daily paper. I was given a choice of daily beats or an assistant city editor&#8217;s job. Given the overall shape of the newspaper business, this was certainly not a bad offer, and I gave it some serious thought. But it wasn&#8217;t really the direction I wanted to go in, personally or professionally. Ultimately, though, the bottom line was … the bottom line. My wife has a federal civil service job in Washington that she would have been forced to give up had we moved to New Orleans; the choice between that and a newspaper job was no contest.</p>
<p>I was still on the staff when Katrina hit, at which point I made use of my previously useless knowledge of the levee system from the &#8220;Washing&#8221; series and pursued the &#8220;why did the levees fail?&#8221; story. It was a great privilege to work with the TP&#8217;s heroic staff on one last, important story. Then I took my leave, and Schleifstein and I wrote a book about Katrina.</p>
<p>At some point before the storm, I had begun searching for another newspaper job. But this quickly proved absurd. Several of the openings I applied for vanished before they were filled. Reluctantly, I gave up on the newspaper industry as a possible employer. There&#8217;s no clear endpoint to the restructuring now underway, nobody knows what newspapers are going to look like when it&#8217;s done, and in-depth journalism is in particular peril.</p>
<p>I arrived at the same pass that many have: You can keep plugging away, trying to do the same damn thing; or you can reinvent yourself. I&#8217;m flexible; a journalist and writer, not a newspaper person through and through. And there were a lot more opportunities in reinvention.</p>
<p>One ambition was to find a way to do investigative and explanatory journalism via the web and digital media.</p>
<p><strong>Jay Rosen:  But if you&#8217;ve given up on the newspaper industry as a possible employer, what is the future of your craft, and of explanatory journalism that reveals what the news cycles miss?</strong></p>
<p><strong>John McQuaid</strong>:  This is one of the burning media questions of the moment. Newspapers remain key venues for probing, public service-oriented journalism. While the format has its problems&#8212;too many dull, interminable series see print mainly as Pulitzer bait&#8212;at their best, newspaper series can not only reveal terrible problems and injustices, but also be lively and engaging reading.</p>
<p>Big papers like the <a href="http://www.nytimes.com/2005/12/15/politics/15cnd-program.html?ex=1292302800&amp;en=63736654e4101aee&amp;ei=5090&amp;partner=rssuserland&amp;emc=rss">New York Times</a> and the <a href="http://www.washingtonpost.com/wp-dyn/content/article/2005/11/01/AR2005110101644.html">Washington Post</a> retain the staff and resources to do these kinds of things. But no matter how important or interesting they are, investigations don&#8217;t pay the bills, and in a lot of other places there&#8217;s neither the capacity nor the will to delve deeply into both local and national issues. That&#8217;s a serious problem, in keeping politicians and other officials honest and in the functioning of democracy itself.  So I&#8217;d like to help new, Internet-based forums, emerge locally and nationally to do investigative or explanatory journalism.  And of course we need readers, advertisers and financial backers to go with them.</p>
<p>This is a great era for news&#8212; government accountability has all but disappeared. Doubtless, there are dozens of government meltdowns &#8212; on top of the ones that we already know about &#8212; already underway or about to happen.</p>
<p>That said, I&#8217;m not sure what this new form will look like. The newspaper investigation is basically a static form: journalists work for weeks or months on a story.  For the most part, nobody in the wider world even knows what they&#8217;re doing.  Then they publish it. It makes a splash (or not). Maybe it has a broad impact.  After the publication date, on some basic level, it&#8217;s over.</p>
<p>But the web is so dynamic &#8212; an ever-unfolding conversation. So I was intrigued by NewAssignment.Net, which offers an opportunity to figure out how to harness that dynamism in the service of journalism.</p>
<p><strong>Jay Rosen:  That&#8217;s the idea, yes.  We&#8217;re still trying to bring it into vivid practice.  I think you are on the money when you said that in its classic, paper-bound form the investigative work is &#8220;over&#8221; after publication.  The story has repercussions or doesn&#8217;t.  This may be a major difference for investigative journalism on the Web.  Maybe in the newer styles, the work <em>starts</em> with publication, and builds from there.</p>
<p>Traveling back a bit to 1996-2004, can you recall what you initially thought about the Web, what you knew of it, and what you thought it would mean for your newspaper, for journalists like yourself?    What was the state of mind back then?</strong></p>
<p><strong>John McQuaid</strong>: Newspaper journalists watched the revolution unfold on their desktops along with everyone else, and rejoiced. But, of course, without knowing it, we were also watching our own relevancy decline.</p>
<p>When I started out, we got &#8220;the wires&#8221; on our office computers, and I thought that was pretty amazing back then &#8212; AP dispatches and updates in real time! When news broke, you could watch the coverage unfold, see depth and context added into stories. You could compare the dispatches from rival publications. Later, my office got modems, then broadband. The web was a great reporting tool &#8212; you could connect with infinite ease to sources and colleagues, get documents, read websites, find important details posted publicly.</p>
<p>But of course, a great tool for us was equally great for everybody else. Readers now have access to almost all the information that journalists do, and they began sharing it, commenting on it and picking apart the stories. Hence many problems bloomed for the mainstream press, which declined in relevance and lost some credibility.</p>
<p>But a lot of that loss was refreshing. I never much liked the &#8220;Voice of God&#8221; emanating from the NYT and other influential institutions. It was entertaining &#8212; and often useful &#8212; to see platoons of bloggers pick it apart and puree the pronouncements (sometimes fairly, sometimes not). Reading some of those critiques made me increasingly dissatisfied with newspaper conventions. In a highly partisan landscape, straight newspaper accounts of political fights that dutifully parroted &#8220;both sides&#8221; or interviewed a bunch of talking heads offering differing perspectives often did a bad job of capturing what was really happening. But a single blogger could often get to the nub of an issue in a single paragraph (usually, of course, by analyzing the journalism).</p>
<p>My most immediate concern with Internet journalism was how to make the Times-Picayune&#8217;s website better and more easily navigable, so as to better present our work, which was suddenly being read not just in New Orleans but in Washington and around the country.  The idea was pretty simple.  It was basically just getting newspaper stuff up on the web in a presentable, findable form &#8212; not changing the form itself to fit the medium, or making use of the emerging array of technologies and people able to use them. I didn&#8217;t appreciate how profound the Internet-driven changes were until they reared up and bit me in the you-know-what.</p>
<p><strong>Jay Rosen: If you don&#8217;t mind I want to press on that last statement: what you didn&#8217;t realize about the Net, first time &#8217; round.  Why did you initially miss how deep the changes were to your craft?  (You were not alone!)  What were the concealing facts? </strong></p>
<p><strong>John McQuaid</strong>:  Part of it was, I worked for a slow-moving institution that covered other, even slower-moving institutions &#8212; school boards, federal agencies. And such institutions, by their nature, aren&#8217;t good at detecting revolutionary changes bubbling up from below.</p>
<p>It also took a while for various changes to percolate and reach critical mass &#8212; and when they did, they all did at once. One was the rapid decline in the traditional newspaper (or, more generally, dead-tree) business model. In the 1990s, we heard the Internet would change everything, telecommunications companies sank billions into broadband networks of various kinds, and web businesses bloomed all over the place. Then the dotcom bubble burst. Everybody biting their nails about the looming end of paper publications breathed a sigh of relief. We were still there &#8212; there was life in the dead tree biz yet!   That&#8217;s what we thought the Internet bust meant.</p>
<p>But of course, the technological and social transformations proceeded apace, and kaboom! The model began to collapse. Second, those transformations didn&#8217;t always appear to be a single phenomenon. They were happening everywhere &#8212; politics, blogging, music and video sharing, Google, eBay, global supply chains, to name a tiny fraction &#8212; but to most people, journalists included, they appeared to be a bunch of different things, tangentially related by their reliance on digital technologies and the web. In other words, many of us were aware of a whole world unfolding online &#8212; and participated in it in our off-hours in various ways &#8212; but didn&#8217;t put it together with what we did at the office.</p>
<p><strong>Jay Rosen:  The missing dots are interesting.</p>
<p>&#8220;I&#8217;m flexible,&#8221; you said earlier, &#8220;a journalist and writer, not a newspaper person through and through.&#8221;  I think that&#8217;s a wise attitude.  As a journalist and writer, a public explainer, what does the Web offer you that&#8217;s genuinely new in your professional experience?  That will force you to stretch?</strong></p>
<p><strong>John McQuaid</strong>:  The main thing, I think, is to wade into the conversation. Like many journalists and writers, I relish mixing it up, debating. The web means flexible, open-ended exchanges, instant critiques and feedback, more transparency, a more informal, conversational style of writing. But newspaper reporters are encouraged to remain in the background, let their stories speak for themselves. I understand the reason for that &#8212; after all, you don&#8217;t want to step on your own message &#8212; and at times I found it useful. But it was also frustrating.</p>
<p><strong>Jay Rosen.  Meaning, I think, that you welcome the chance to open it up, mix it up, drop the lecture, be part of the conversation.  I think your opinion is becoming the majority, John.  The voice needs to be renovated.   </p>
<p>Investigative journalism in the Pulitzer tradition has a distinct voice.  How would you characterize its record on introducing innovation in the craft?  And having stepped away, how would you evaluate the native strengths and weaknesses of the genre&#8212; enterprise reporting at the American newspaper?</strong></p>
<p><strong>John McQuaid</strong>:  If you go and read the <a href="http://www.pulitzer.org/">Pulitzer site</a>, which is naturally very text-centric, you&#8217;ll probably miss one of the biggest changes: the growth of storytelling through photos and graphics, something which is a natural to migrate to the web. It started in the 1980s with the advent of color printing, USA Today, flashy redesigns etc. &#8212; events most tie to the dumbing&#8212;down of newspapers.  They weren&#8217;t.  At the Times-Picayune, to use the example I know best, photos and graphics became powerful tools for investigative projects. Photographers were assigned early in the project lifecycle in order to explore the issues and get to know the principal sources and subjects. Graphic artists would come in early on as well (sometimes not as early as we wanted) and develop their own take on the story too, creating illustrations that integrated data, maps, and photos. Ever-more-powerful mapping and database programs were great for both reporting and for presentation. (For me, working with people coming at a story from these different angles was tremendously helpful in figuring out how to organize ideas and reach an audience.)</p>
<p>But the digital element has evolved slowly. Maps and graphics are migrating online like everything else. Starting in the 1990s, many newspapers, the TP included, began websites where people could discuss stories &#8212; especially big series. Sometimes you&#8217;d publish something and there&#8217;d be a huge response. Other times, not so much. But such features were usually sort of tacked on, after the fact &#8212; not used proactively to stimulate a discussion or guide the coverage.</p>
<p><strong>Jay Rosen:   It&#8217;s true: graphic display has advanced <em>a lot</em>, and that&#8217;s innovation in explanation.  What about the stories themselves?</strong></p>
<p><strong>John McQuaid</strong>:  Like you, I don&#8217;t know that there has been much innovation. On some level, there doesn&#8217;t need to be. Some subjects are perennials &#8212; politicians and businesspeople are always going to engage in illegal or questionable shenanigans, bureaucracies are always going to break down, wars and natural disasters are going to erupt, poverty and exploitation aren&#8217;t going away. And people want to know about these things (well, some people, anyway). You have to keep shining the light into those cobwebbed closets &#8212; new things are always flying out.</p>
<p>But you also risk falling into a &#8220;formula&#8221; &#8212; bureaucratic failures, victims of one kind or another &#8212; that can be worthwhile, but isn&#8217;t very interesting reading. Institutions covering other institutions. You can miss what&#8217;s really going on &#8212; locally, nationally, globally &#8212; if that&#8217;s your approach.</p>
<p>Some of these big stories lack a clear point of view. A big investigation is an opportunity for journalists to become as expert on a subject as the experts themselves &#8212; or rather, less so in some ways, more in others. A journalist covering the FDA won&#8217;t get to a Ph.D in chemistry, but she or he can learn a hell of a lot about how the system works, without the prejudices of people who are part of the system and know a single slice of it really well. That level of expertise and perspective means that, depending on what you find, you can say something nobody&#8217;s said before, about the agency in question, about politics today, America today, the world too. But too many projects stop at &#8220;something about the FDA.&#8221; They figure exposing a snafu is enough. This is a big problem, because the &#8220;product&#8221; tends to be pretty dry and heavy going.</p>
<p>For a while, <a href="http://www.kausfiles.com">Mickey Kaus</a> had a feature on his blog called SeriesSkipper, in which he&#8217;d sit down and read a long, boring newspaper series for you, summarize the key points, and then recommend whether you should actually sit down and spend hours reading it. In most cases, he recommended against. </p>
<p>Personally, I&#8217;d like to see more ideas in the storytelling. One series I loved, to give an example, was the 1997 Baltimore Sun series <a href="http://www.pulitzer.org/year/1998/investigative-reporting/works/">The Shipbreakers</a>, about how giant ships are dismantled abroad in extremely hazardous conditions. It told you something surprising about the world &#8212; what was going on down on the docks in Baltimore and how it was tied to what was going on the other side of the globe.</p>
<p>In a digitizing, globalizing world, there are a lot of opportunities to expose problems and explore the connections linking what&#8217;s going on in Washington, at the community level, and around the world &#8212; problems NewAssignment.Net is particularly well-positioned to explore.</p>
<p><em>(Part-two will run Tuesday.  This post also appeared at <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/11/13/john_mcquade.html">PressThink</a>.)</em></p>
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  </entry>
  <entry>
    <title>Political Ergonomics:  Why We&#039;re Co-Sponsoring an Open Source Photo Essay on Election Day</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/political_ergonomics_news_about_an_open_source_photo_essay_were_co_sponsors_of" />
    <id>http://www.newassignment.net/blog/jay_rosen/political_ergonomics_news_about_an_open_source_photo_essay_were_co_sponsors_of</id>
    <published>2006-11-01T16:36:38-05:00</published>
    <updated>2006-11-02T14:49:56-05:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <category term="Assignment scope" />
    <category term="PPPP" />
    <category term="social documentary" />
    <summary type="html"><![CDATA[<p>When Americans vote on November 7th, what will it look like?<br />
<img src="http://www.newassignment.net/files/images/midsiz[2].gif" alt="" title="" class="image thumbnail" width="187" height="128" /><br />
Among my own baked-in images I find: Lines outside polling places, stretching.  Politicians just after they vote, smiling.  File footage of voting machines.  (Boring.)  Interviews with random voters, exit poll style.  (Semi-interesting.)  And a lot of nightmare images left over from Florida in 2000.  (Disturbing.)<br />
And that&#8217;s the picture, if I have any picture of what it looks like when Americans go to vote.<br />
But what if we wanted to improve that picture and add accuracy, nuance, poetry, meaning?  Could we do it ourselves, without waiting for the news media to transcend its election day cliches?  These are the starting points for an open source photo essay that I&#8217;m involved in.  It launches today.  We call it exactly what it is: <a href="http://www.pollingplacephotoproject.org/">Polling Place Photo Project</a>.  Your assignment:  &#8220;Photograph your polling place.  Document democracy.&#8221;  (Here&#8217;s a <a href="http://www.designobserver.com/archives/019033.html">description</a>.)</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>When Americans vote on November 7th, what will it look like?<br />
<span class="inline left"><img src="http://newassignment.net/files/images/midsiz[2].gif" alt="" title=""  class="image thumbnail" width="187" height="128" /></span><br />
Among my own baked-in images I find: Lines outside polling places, stretching.  Politicians just after they vote, smiling.  File footage of voting machines.  (Boring.)  Interviews with random voters, exit poll style.  (Semi-interesting.)  And a lot of nightmare images left over from Florida in 2000.  (Disturbing.)</p>
<p>And that&#8217;s the picture, if I have any picture of what it looks like when Americans go to vote.</p>
<p>But what if we wanted to improve that picture and add accuracy, nuance, poetry, meaning?  Could we do it ourselves, without waiting for the news media to transcend its election day cliches?  These are the starting points for an open source photo essay that I&#8217;m involved in.  It launches today.  We call it exactly what it is: <a href="http://www.pollingplacephotoproject.org/">Polling Place Photo Project</a>.  Your assignment:  &#8220;Photograph your polling place.  Document democracy.&#8221;  (Here&#8217;s a <a href="http://www.designobserver.com/archives/019033.html">description</a>.)  </p>
<p>Anyone can play.  Without violating the law, you take pictures when you go to vote and upload them at the site, along with some other information.  (Including suggestions for improving the act of voting.)  There&#8217;s a <a href="http://creativecommons.org/about/licenses/meet-the-licenses">Creative Commons</a> license (type <a href="http://creativecommons.org/licenses/by-nd/2.5/">by-nd</a>) meaning others can use them but cannot monkey with the images or claim ownership.  What you are supposed to take pictures of is Americans exercising their sovereignty: the facts on the ground when you go to vote.</p>
<p>The project&#8217;s goal, according to its designer and prime mover <a href="http://www.winterhouse.com/#">William Drenttel</a>, is &#8220;an archive of photographs that captures the richness and complexity of voting in America.&#8221;  A second aim is to &#8220;encourage research into how voting happens and how voting can be made easier, clearer, less confusing, more reliable.&#8221;  </p>
<p>Call it political ergonomics.  The art and science of lowering barriers to democratic participation.</p>
<p>That&#8217;s what drew the interest of AIGA, the professional association for graphic designers.  They built the Polling Place Photo Project site and they&#8217;re hosting it on their servers as part of AIGA&#8217;s <a href="http://www.designfordemocracy.org/content.cfm/designfordemocracyhome">Design for Democracy</a> initiative.  NewAssignment.Net is a co-sponsor and consultant to PPPP. </p>
<p>The idea for an open source photo essay that would attempt to capture what it looks like when Americans go to vote in 2006 emerged from a conversation I had with Bill Drenttel in September.  Three years ago he designed <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/">PressThink</a>, my blog.  Later he started a successful blog of his own, <a href="http://www.designobserver.com/index.html">Design Observer</a>.   We both like to do things that aren&#8217;t being done.  When he read about my <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/07/25/nadn_qa.html">experiment </a>with NewAssignment.Net, Drenttel wondered: could the design community do &#8220;social network&#8221; journalism?  Was there a demo project for Design Observer?</p>
<p>Bill and I discussed something simple that &#8220;anyone&#8221; in the Design community could do.  I told him about a suggestion <a href="http://www.pbs.org/mediashift/2006/09/your_take_roundupus_government.html">posted</a> at Mark Glaser&#8217;s Media Shift by Russ Walker, an editor at Washingtonpost.com.  &#8220;Let&#8217;s build a database to identify what voting machines are in use in every precinct in the nation,&#8221; Walker wrote. &#8220;That will be our baseline data set, from which we can attempt specific reporting projects after the 2006 midterm elections.&#8221;  (I am still pursuing that.)</p>
<p>What if we start this year, just with pictures? Bill said.  I said we would need partners, preferably people who are already organized and connected peer-to-peer because they share certain interests.  He immediately thought of AIGA (he&#8217;s a past president).  Through his efforts AIGA agreed to take it on and that&#8217;s how PPPP was born.</p>
<p>AIGA was founded in 1914.  <a href="http://www.newassignment.net/">NewAssignment.Net</a> is three months old and in its &#8220;test&#8221; or knowledge-gathering phase.  (Launch is the first quarter of 2007.)  This is a good test project for two reasons:</p>
<p>1.)  The Ergonomics.  A lot will be learned from the attempt to set-up a user-friendly system whereby anyone with access to the Web can do the assignment (photograph the places where Americans exercise their sovereignty) and upload the results.  Open means anyone can play.  But the statement&#8212;anyone can play&#8212;becomes a lie unless the forms we invent are easy to use, the instructions clear, the design democratically good.  If this goes well, we&#8217;ll learn about the ergonomics of open source data collection.</p>
<p>2.)  The Network.  Here is one of the ideas NewAssignment.Net is testing:  To do social network reporting that relies on volunteers it&#8217;s wise to find existing social networks with willing and able people who might indeed volunteer.  By means of such partnerships pro-am projects can be organized at relatively low cost over the Net.  The Polling Place Photo Project is testing this method.  The existing social network, AIGA membership, is connected peer-to-peer already.  It already has a participatory <a href="http://www.designfordemocracy.org/content.cfm/designfordemocracycontact">wing</a>.  Therefore the costs to connect it for this action are low.  AIGA members become the core group (and most know how to handle a camera).  It&#8217;s pro-am because the designers can be joined by anyone else we reach with word of this project.  Lots of people know how to handle a camera and it isn&#8217;t that hard to take pictures of your polling place. </p>
<p>Is it legal?  Well, um, ah.  There actually is no good answer to what&#8217;s by law allowed.   We have to urge participants to obey all laws but we cannot tell them with reasonable certainty what the law says about the taking and sharing of photographs.  They have to check with election officials but that is not much help.  (Okay, <a href="http://soswy.state.wy.us/sos/elect.htm">here is a list</a> of election officials by state, with websites and phone numbers; <a href="http://citmedia.org/projects/electiondaylaw">here&#8217;s a place</a> you can ask questions about the law, thanks to <a href="http://citmedia.org/projects">Dan Gillmor</a> and <a href="http://cyberlaw.stanford.edu/blogs/gelman/">Lauren Gelman</a>&#8217;s operations.) </p>
<p>This is not a NewAssignment.Net project in the strictest sense because we&#8217;re not executing it; AIGA and Drenttel are.  We&#8217;re consulting on it, and we&#8217;ll do evaluation.  The Photo project is testing the use of existing social networks to yield a &#8220;core&#8221; group of participants.  NewAssignment will help explain the project, and follow up by getting a journalist&#8212;a writer or critic&#8212;to assess the results.</p>
<p>Here are the sponsors:</p>
<p><a href="http://www.aiga.org/">AIGA</a>,  the professional association for design, is the leading member organization for people engaged in the discipline, practice and culture of designing.  Its mission is to advance designing as a professional craft, strategic tool and global cultural force.  The Polling Place Photo Project lives at the AIGA site.</p>
<p><a href="http://www.designfordemocracy.org/content.cfm/designfordemocracycontact">Design for Democracy</a> is a strategic program of AIGA, its consulting and teaching wing.  It tries to increase civic participation by making the experience clearer, more understandable, easier to accomplish and more trustworthy.  As a non-profit, Design for Democracy consults with federal, state and local government agencies about better design in public settings.  </p>
<p><a href="http://www.designobserver.com/">Design Observer</a>.  The Polling Place Photo Project was conceived as a national initiative in citizen journalism by William Drenttel and Design Observer.  Design Observer is the largest webblog about design and visual culture and is edited and authored by Michael Bierut, William Drenttel and Jessica Helfand.</p>
<p><a href="http://www.newassignment.net/">NewAssignment.Net</a> tries to spark innovation in journalism by showing that open collaboration over the Internet among reporters, editors and large groups of users can produce high-quality work that serves the public interest, holds up under scrutiny, and builds trust.   Still in an early stage of development, New Assignment.Net has support from the <a href="http://www.macfound.org/site/c.lkLXJ8MQKrH/b.860781/k.D616/Overview.htm">MacArthur Foundation</a>, <a href="http://today.reuters.com/news/home.aspx">Reuters</a>, <a href="http://www.sunlightfoundation.com/">Sunlight Foundation </a>and <a href="http://www.cnewmark.com/">Craig Newmark</a>.  (An introduction is <a href="http://www.newassignment.net/blog/jay_rosen/welcome_to_newassignment_net">here</a>.)</p>
<p><a href="http://www.thirdwavellc.com">Thirdwave</a>.  Thirdwave is AIGA&#8217;s development partner and responsible for supporting the technology of the Polling Place Photo Project, as well as countless other AIGA online intitiatves.</p>
<p>William Drenttel and <a href="http://www.winterhouse.com">Winterhouse Institute</a>.  William Drenttel is president emeritus of AIGA, a trustee of the Cooper-Hewitt, National Design Museum and a fellow of the New York Institute of the Humanities at New York University. Drenttel is a partner with Jessica Helfand in Winterhouse Institute, which supports writing and publishing projects that further an understanding of design and visual culture.</p>
<p>Go visit the <a href="http://www.pollingplacephotoproject.org/">Polling Place Photo Project</a>.  Hit the comment button and let us know what you think.</p>
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  </entry>
  <entry>
    <title>Asa Dotzler, &quot;Community Guy&quot; at Mozilla Foundation, Talks to NewAssignment.Net</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/so_i_went_to_see_asa_doztler_the_community_guy_at_mozilla_foundation" />
    <id>http://www.newassignment.net/blog/jay_rosen/so_i_went_to_see_asa_doztler_the_community_guy_at_mozilla_foundation</id>
    <published>2006-11-01T11:47:06-05:00</published>
    <updated>2006-11-02T18:36:15-05:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <category term="Assignment scope" />
    <category term="Mozilla" />
    <category term="Network wrangler" />
    <category term="open source community" />
    <summary type="html"><![CDATA[<p><a href="/" target="_blank"><img src="http://www.newassignment.net/files/images/AsaDotzlerOSCON2006.img_assist_custom.jpg" alt=" ”Anything that is opaque breeds mistrust.  People don’t feel they are ‘just doing manual labor’ when they can see how things are coming together.”" title=" ”Anything that is opaque breeds mistrust.  People don’t feel they are ‘just doing manual labor’ when they can see how things are coming together.”" class="image img_assist_custom" width="162" height="210" /></a><strong>Asa Dotzler: </strong>&#8221;Anything that is opaque breeds mistrust.  People don&#8217;t feel they are &#8216;just doing manual labor&#8217; when they can see how things are coming together.&#8221;I went to see <a href="http://weblogs.mozillazine.org/asa/">Asa Dotzler</a> because I was told that he was the one in charge of worrying about the user community that had grown up around Mozilla&#8217;s Firefox browser, which I use.  It was a story I wanted to hear in person since I am creating a similar position for NewAssignment.Net.<br />
Different names for it surface all the time.  The original was <a href="http://www.hyperorg.com/blogger/">David Weinberger&#8217;s</a>:  &#8220;The network needs a wrangler,&#8221; he said.  Thus, network wrangler is what we called the job at first.  Later: producer.  It&#8217;s the person in charge of making participation in the site happen, and solving the problems that arise when it does.  In the pro-am style NewAssignment.Net intends to practice, the volunteers need their champion (and visionary).  Openness must itself have an officer.<br />
Asa Dotzler is that person at Mozilla.  So on my last trip to the Bay Area I went to see him at the Mozilla Foundation offices in Mountain View, CA, which is Silicon Valley if any place is.  Two things I noticed about the offices: It was impossible to tell what anyone did by looking at what they were doing; and the space itself could be vacated in a few hours without a trace.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p><span class="inline left"><a href="/" onclick="launch_popup(49, 494, 640); return false;" target="_blank"><img src="http://newassignment.net/files/images/AsaDotzlerOSCON2006.img_assist_custom.jpg" alt="Asa Dotzler: &amp;#8221;Anything that is opaque breeds mistrust.  People don&amp;#8217;t feel they are &amp;#8216;just doing manual labor&amp;#8217; when they can see how things are coming together.&amp;#8221;" title="Asa Dotzler: &amp;#8221;Anything that is opaque breeds mistrust.  People don&amp;#8217;t feel they are &amp;#8216;just doing manual labor&amp;#8217; when they can see how things are coming together.&amp;#8221;"  class="image img_assist_custom" width="162" height="210" /></a><span class="caption" style="width: 160px;"><strong>Asa Dotzler: </strong>&#8221;Anything that is opaque breeds mistrust.  People don&#8217;t feel they are &#8216;just doing manual labor&#8217; when they can see how things are coming together.&#8221;</span></span>I went to see <a href="http://weblogs.mozillazine.org/asa/">Asa Dotzler</a> because I was told that he was the one in charge of worrying about the user community that had grown up around Mozilla&#8217;s Firefox browser, which I use.  It was a story I wanted to hear in person since I am creating a similar position for NewAssignment.Net.</p>
<p>Different names for it surface all the time.  The original was <a href="http://www.hyperorg.com/blogger/">David Weinberger&#8217;s</a>:  &#8220;The network needs a wrangler,&#8221; he said.  Thus, network wrangler is what we called the job at first.  Later: producer.  It&#8217;s the person in charge of making participation in the site happen, and solving the problems that arise when it does.  In the pro-am style NewAssignment.Net intends to practice, the volunteers need their champion (and visionary).  Openness must itself have an officer.    </p>
<p>Asa Dotzler is that person at Mozilla.  So on my last trip to the Bay Area I went to see him at the Mozilla Foundation offices in Mountain View, CA, which is Silicon Valley if any place is.  Two things I noticed about the offices: It was impossible to tell what anyone did by looking at what they were doing; and the space itself could be vacated in a few hours without a trace. </p>
<p>We took a conference room.  I scribbled notes on a legal pad, he talked.  I asked him for his title.  &#8220;The community guy&#8221; at Mozilla, he says.  He says &#8220;there&#8217;s about seven of us&#8221; from different software companies or projects who have a similar job.  They get together sometimes and compare notes.  It&#8217;s a very limited universe of people who have done this kind of work, he says.  (Later that night over Indian Food my nephew <a href="http://www.chapterthreellc.com/about_us">Zack Rosen</a> and I calculated that it&#8217;s probably under 25 who have experience at it.)</p>
<p>&#8220;Actually, I have several different communities I&#8217;m supporting now.&#8221;  The makers and users of Firefox are one.  Thunderbird (a mail client) is another.  Mozilla with 70 employees on all its projects has to compete with Microsoft with more than 70,000.  Asa lets the numbers sink in.  He smiles when he says there is no way to do that without the assistance of volunteers&#8212; and good tools that make it possible for volunteers to add value.  They&#8217;re what make Mozilla competitive, even though it is a tiny fraction of the user base who become active in the communities Asa tends to.</p>
<p>Back in 1998 when he started, open source software &#8220;was a very exclusive club.&#8221;  Only a limited pool of programmers could participate in the allegedly &#8220;open&#8221; part.  Asa is not a programmer himself.  His degree is in architecture.  (I would call him an artist of the practical.)  It&#8217;s a point of pride that he set out to broaden the mix to people who were not hackers or coders.  The key to it, he says, was ramping down the skills required to contribute and add value.</p>
<p>What&#8217;s the next level down from programming?  Bug catching.  Programmers were already doing that in distributed fashion, but others could do it too.  With thousands of users reporting bugs to Mozilla you need volunteers to manage the volunteers.  It&#8217;s the kind of necessity that leads to invention.  &#8220;The old open source management structures didn&#8217;t work.&#8221;  The scale of participation was too big when you broadened it beyond the initial participants: hackers.  That&#8217;s how <a href="http://www.bugzilla.org/">bugzilla.org</a> came about.  (&#8220;The <a href="http://en.wikipedia.org/wiki/Bugzilla">bug-tracking tool</a> of choice for many projects, both open source and proprietary&#8230;&#8221;)  </p>
<p>Rules for open source bug catching were &#8220;anyone can play.&#8221;  This is a key principle for Asa.  The most basic sense in which a system can be &#8220;open&#8221; is: anyone can report bugs.  But along with that a system of merit: best contributions rise to the top, top contributors get rewards.  A group of about 150 &#8220;who had been around long enough to know what&#8217;s possible and what isn&#8217;t&#8230;&#8221; sort through the reported problems, deciding which have merit. Then a group of about 20 &#8220;drivers&#8221; take the reports of the 150 and determine what really needs to be in the next version of Firefox.  But the 20 are a cross-section&#8212; some programmers, some regular users, some employees of Mozilla, some volunteers.</p>
<p>&#8220;Distributed project management.&#8221;  That&#8217;s how it scales.  He said that as you get closer to the release date you get more and more restrictive about what&#8217;s going to make it into the next version of Firefox.</p>
<p>Mozilla couldn&#8217;t pull off updates of the Firefox browser without using volunteers and the gift economy they are a part of.  Universities contribute the servers necessary to release updates of a product with millions of users all over the world.  Volunteers staff the help forums for Firefox; otherwise, it couldn&#8217;t afford a help system that good.  The &#8220;community ecosystem&#8221; (Asa&#8217;s term) around Firefox includes users who create their own extensions and applications of the browser.  <a href="http://www.mozdev.org/">Mozilla hosts</a> these, even though they are not Mozilla products per se.</p>
<p>It all makes sense under non-profit conditions, almost no sense in a commercial system.  Would you volunteer to staff the help forum for one of Dell&#8217;s latops?  </p>
<p>Some of the most interesting stories Asa Dotzler told were about volunteers for something new in the making of open source software&#8212; marketing by people power.  Thus grew the &#8220;help spread Firefox&#8221; campaign.  Again, the key was thinking through the &#8220;anyone can&#8230;&#8221; part.  Because once you have that the system is an open one at that point.</p>
<p>One answer: simple button on your blog to help <a href="http://en.wikipedia.org/wiki/Spread_Firefox">spread Firefox</a>.  Mozilla added a little tool that would tell the user (and Mozilla) how many referrals were generated from the button, then listed the top referrers at the Mozilla site, which drove some traffic back to them.  They featured not only the top referrers by volume but the fastest climbing ones to give newcomers a little love.</p>
<p>The game:  Open source adoption curving.  Anyone can play.  Object:  &#8220;Help spread Firefox.&#8221;  It&#8217;s meritocracy with a metric (referrals).  You reward the top contributors by pulling them on stage.  That&#8217;s Asa&#8217;s science, as required by his art.    </p>
<p>Volunteers came up with the idea of an newspaper ad for Firefox in the New York Times, designed it, wrote it and paid for it with user contributions.  They also came up with the idea of making a crop pattern in the shape of the Firefox logo in an actual farm field, and pulled that off too, complete with aerial photographs, which I saw.  (Astounding.)</p>
<p>Those projects&#8212;the ideas <em>and</em> the execution&#8212;came from spontaneous discussions in forums.   Asa said it&#8217;s hard to know when discussions will take off and become something he has to get behind.  &#8220;I just do my work in public,&#8221; he said; sometimes people react and there are lots of comments.  Other times it&#8217;s just him&#8230; <a href="http://weblogs.mozillazine.org/asa/">doing his work</a> in public.  Follow the forums carefully, he said.  You have to &#8220;live in the fishbowl&#8221; and continue to be transparent in your decision-making, he said.  Anything that is opaque breeds mistrust.  People don&#8217;t feel they are &#8220;just doing manual labor&#8221; when they can see how things are coming together.  Your view of nail and hammer changes when you can see the house and its plan of rooms.</p>
<p>Each of the communities he has built requires &#8220;care and feeding,&#8221; Asa says. Part of it is matching rewards to level of contributions.  If a tester is doing a great job testing a product on a PC but doesn&#8217;t have a Mac, he&#8217;ll ship him a Mac.  He has a budget from which he can spend on various goodies for exceptionally valuable volunteers, but also to support ideas that come up in the forums.  When they are good enough for development or meet with Mozilla&#8217;s strategic goals, Asa will put assets behind them.  </p>
<p>Which is simply to say that there is no volunteer system unless there is also a system for putting a value on what all volunteers do, while identifying the most valuable people in a pool of contributors.  You have to know who they are and bring them into your network somehow.  Tools that help you do that are critically important.</p>
<p>A lot of what Asa does amounts to cheerleading for people who are doing things that add value, and even though it might seem corny to some it does not feel that way to those who are cheered.  He also makes sure all Mozilla employees have the tools and tricks they need to use the open source methods that are key to the Mozilla way of competing.  Trying to document what he does: another part of the job.  The more who use these methods, the better they will become.  For this reason he is interested in my project, NewAssignment.Net.  &#8220;And I may be a lot more involved than you would think.&#8221;  He said he would watch carefully how the project unfolds.  </p>
<p>He said one of the biggest challenges for NewAssignment.Net is &#8220;you can&#8217;t architect all this up front,&#8221; meaning that it&#8217;s impossible to know what tools the community guy will need until you get in there and start dealing with the actual people who show up.  &#8220;It requires the human touch.&#8221;  You can try to equip the network wrangler (a term he loved, incidentally, for the accuracy of the image&#8230;) but the most valuable tools are those developed to solve problems that arise in the doing of the projects you set out to do.  Made sense to me.  That&#8217;s exactly why NewAssignment.Net is doing projects in open source journalism.  </p>
<p>The biggest problem all &#8220;community guys&#8221; have, he said, is the kooks.  But they&#8217;re not like trolls at blogs.  They&#8217;re people who lack a sense of realism, and who want to help but don&#8217;t know how or can&#8217;t see why their actions are not helping.  There are difficulties that come about because some people who are intensely involved want open source projects to be &#8220;ideologically pure.&#8221;  The working ones never are.  Sometimes you get major leadership problems, as when a key volunteer who is organizing other volunteers goes missing.  Dispute resolution among people with ego invested is a time-consuming headache too.</p>
<p>&#8220;The more open you are the more noise there is compared to signal&#8221; in the communications you get.  One should be prepared for this, he said.  He gets 1,000 legitimate (non-spam) emails a day sometimes.</p>
<p>I asked him what the New Assignment site would need to succeed with volunteers.  He said:</p>
<p>* Regular flow of new content.<br />
* Tools that let users see what&#8217;s happened since last visit.<br />
* An easy way to highlight exceptionally valuable contributions and the people who make them.<br />
* Some automated system to track how much and what kind of work each contributor is doing.  He said the failure to build this into his projects was one of his key mistakes because he has to try to follow it all by hand.<br />
* A way to know when key contributors stop contributing.  You have to contact them right away and find out why.</p>
<p>Finally, he said the most important factor by far in getting volunteers was to &#8220;have a great product.&#8221;</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>Lessons in scale from mediavolunteer.org</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/lessons_in_scale_from_mediavolunteer_org" />
    <id>http://www.newassignment.net/blog/jay_rosen/lessons_in_scale_from_mediavolunteer_org</id>
    <published>2006-10-10T17:41:41-04:00</published>
    <updated>2006-10-18T10:51:21-04:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <summary type="html"><![CDATA[<p>I have said several times that a key fact giving rise to the idea of NewAssignment.Net is the falling  costs for like-minded people to locate each other, share information and work together.  <a href="http://www.personaldemocracy.com/">Personal Democracy Forum</a> recently published an interview that was all about that.  It&#8217;s with Martin Kearns, executive director of <a href="http://www.greenmediatoolshed.org/">Green Media Toolshed</a>.  He&#8217;s launched a new service called <a href="http://mediavolunteer.org/">MediaVolunteer</a>, which uses volunteers to construct and maintain an up-to-date national media database that non-profit groups can use to get their stories out.  More than 20,000 people have contributed to the effort, which can take fewer than 15 minutes.  Some key quotes from <a href="http://www.personaldemocracy.com/node/1023">the interview</a>:</p>
<blockquote><p>At the core of <a href="http://www.mediavolunteer.org" title="www.mediavolunteer.org">www.mediavolunteer.org</a>, we are looking at the scale of the internet as a platform for new organizing and new business models. The founders of eBay looked at the scale of the internet to reinvent the scope and reach of yard sales. Google&#8217;s founders looked out at the internet and realized that digital content needed to be organized. We are looking out to the edges of the keyboards (the people). We use the web to aggregate skills and intelligence into projects for the common good&#8230;<br />
Virtual volunteers only spend 12 minutes on the project. They aren&#8217;t going to be asked for money or personal information. Mediavolunteer.org&#8217;s model doesn&#8217;t fit with the standard idea of volunteering and so I think people have almost been scared of this type of model&#8230;<br />
In this day and age, people are constantly strapped for both time and money. They don&#8217;t have the freedom to participate in a volunteer project that requires a ten hour, weekly commitment or something close to that volume. People forget their community service efforts in an effort to keep up with life. The volunteers that we are getting seem to enjoy the work and are grateful for an opportunity that can fit into their daily lives&#8230;<br />
Mass volunteering and coordinated distributed activism are the wave of the future. These actions are going to give organizations the power to confront issues and deal with problems that would have otherwise been entirely out of their reach for financial reasons&#8230;<br />
You don&#8217;t have to give your name or email. We will not ask for money or ask you to talk to an elected official that will likely blow you off. It would be a great service if your readers go to <a href="http://mediavolunteer.org/">www.mediavolunteer.org</a> and finish as many tasks as they can. I am asking. It will make a difference. It will only take a few minutes. You can go home and know you volunteered today.</p></blockquote>
<p>These are lessons NewAssignment.Net will probably have to incorporate if it wants to succeed in using volunteers to do reporting projects.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>I have said several times that a key fact giving rise to the idea of NewAssignment.Net is the falling  costs for like-minded people to locate each other, share information and work together.  <a href="http://www.personaldemocracy.com/">Personal Democracy Forum</a> recently published an interview that was all about that.  It&#8217;s with Martin Kearns, executive director of <a href="http://www.greenmediatoolshed.org/">Green Media Toolshed</a>.  He&#8217;s launched a new service called <a href="http://mediavolunteer.org/">MediaVolunteer</a>, which uses volunteers to construct and maintain an up-to-date national media database that non-profit groups can use to get their stories out.  More than 20,000 people have contributed to the effort, which can take fewer than 15 minutes.  Some key quotes from <a href="http://www.personaldemocracy.com/node/1023">the interview</a>:</p>
<blockquote><p>At the core of <a href="http://www.mediavolunteer.org" title="www.mediavolunteer.org">www.mediavolunteer.org</a>, we are looking at the scale of the internet as a platform for new organizing and new business models. The founders of eBay looked at the scale of the internet to reinvent the scope and reach of yard sales. Google&#8217;s founders looked out at the internet and realized that digital content needed to be organized. We are looking out to the edges of the keyboards (the people). We use the web to aggregate skills and intelligence into projects for the common good&#8230;</p>
<p>Virtual volunteers only spend 12 minutes on the project. They aren&#8217;t going to be asked for money or personal information. Mediavolunteer.org&#8217;s model doesn&#8217;t fit with the standard idea of volunteering and so I think people have almost been scared of this type of model&#8230;</p>
<p>In this day and age, people are constantly strapped for both time and money. They don&#8217;t have the freedom to participate in a volunteer project that requires a ten hour, weekly commitment or something close to that volume. People forget their community service efforts in an effort to keep up with life. The volunteers that we are getting seem to enjoy the work and are grateful for an opportunity that can fit into their daily lives&#8230;</p>
<p>Mass volunteering and coordinated distributed activism are the wave of the future. These actions are going to give organizations the power to confront issues and deal with problems that would have otherwise been entirely out of their reach for financial reasons&#8230;</p>
<p>You don&#8217;t have to give your name or email. We will not ask for money or ask you to talk to an elected official that will likely blow you off. It would be a great service if your readers go to <a href="http://mediavolunteer.org/">www.mediavolunteer.org</a> and finish as many tasks as they can. I am asking. It will make a difference. It will only take a few minutes. You can go home and know you volunteered today.</p></blockquote>
<p>These are lessons NewAssignment.Net will probably have to incorporate if it wants to succeed in using volunteers to do reporting projects.</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>Big News for New Assignment: Reuters Gives $100K</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/big_news_for_new_assignment_reuters_gives_100k" />
    <id>http://www.newassignment.net/blog/jay_rosen/big_news_for_new_assignment_reuters_gives_100k</id>
    <published>2006-09-20T17:21:37-04:00</published>
    <updated>2006-10-18T10:52:39-04:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <summary type="html"><![CDATA[<p>I <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/09/20/rts_gft.html">announced</a> today at PressThink and the Guardian&#8217;s blog, <a href="http://commentisfree.guardian.co.uk/jay_rosen/2006/09/post_394.html">Comment is Free</a>, that Reuters is giving $100,000 to NewAssignment.Net.  The money will underwrite the costs of hiring our first editor, who will start in early 2007.  There&#8217;s reaction already from USA Today&#8217;s tech blogger, <a href="http://blogs.usatoday.com/techspace/2006/09/newassignment_m.html">Angela Gunn</a>.</p>
<blockquote><p>It&#8217;s heartening to see one of the old-line news organizations put up some funding for this thing. Believe me, all but the most head-in-sand among us journalist types know our industry&#8217;s got to change. A lot of us are looking forward to it &#8212; it&#8217;s an exciting time to be telling the news and the possibilities are invigorating, if you&#8217;re not scared to death (and sometimes even if you are). But journalism, like too many other industries, is in many respects too hidebound to generate revolutionary change from within&#8230;</p></blockquote>
<p>Which has something to do with this grant, I&#8217;m sure.<br />
From <a href="http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1003154135">Editor &amp; Publisher&#8217;s </a>coverage:</p>
<blockquote><p>Reuters says it will have no editorial control over the site&#8217;s projects, and it will not hold right of first refusal for any of the stories that the site is covering.</p></blockquote>
<p>We felt it was best to keep it clean.<br />
<a href="http://www.thepublishingspot.com/2006/09/marriage_of_the_unlike_minds.html">Jason Boog</a> at The Publishing Spot:  &#8220;In the surprise marriage of the year, a big time newswire just hooked up with a band of citizen journalism upstarts&#8230;.&#8221;<br />
Here&#8217;s <a href="http://www.paidcontent.org/jay-rosens-newassignmentnet-gets-100000-boost-from-reuters">paidcontent.org&#8217;s</a> coverage.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>I <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/09/20/rts_gft.html">announced</a> today at PressThink and the Guardian&#8217;s blog, <a href="http://commentisfree.guardian.co.uk/jay_rosen/2006/09/post_394.html">Comment is Free</a>, that Reuters is giving $100,000 to NewAssignment.Net.  The money will underwrite the costs of hiring our first editor, who will start in early 2007.  There&#8217;s reaction already from USA Today&#8217;s tech blogger, <a href="http://blogs.usatoday.com/techspace/2006/09/newassignment_m.html">Angela Gunn</a>.</p>
<blockquote><p>It&#8217;s heartening to see one of the old-line news organizations put up some funding for this thing. Believe me, all but the most head-in-sand among us journalist types know our industry&#8217;s got to change. A lot of us are looking forward to it &#8212; it&#8217;s an exciting time to be telling the news and the possibilities are invigorating, if you&#8217;re not scared to death (and sometimes even if you are). But journalism, like too many other industries, is in many respects too hidebound to generate revolutionary change from within&#8230;</p></blockquote>
<p>Which has something to do with this grant, I&#8217;m sure.</p>
<p>From <a href="http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1003154135">Editor &amp; Publisher&#8217;s </a>coverage:</p>
<blockquote><p>Reuters says it will have no editorial control over the site&#8217;s projects, and it will not hold right of first refusal for any of the stories that the site is covering.</p></blockquote>
<p>We felt it was best to keep it clean.</p>
<p><a href="http://www.thepublishingspot.com/2006/09/marriage_of_the_unlike_minds.html">Jason Boog</a> at The Publishing Spot:  &#8220;In the surprise marriage of the year, a big time newswire just hooked up with a band of citizen journalism upstarts&#8230;.&#8221;</p>
<p>Here&#8217;s <a href="http://www.paidcontent.org/jay-rosens-newassignmentnet-gets-100000-boost-from-reuters">paidcontent.org&#8217;s</a> coverage.</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>Developments with New Assignment, Aug. 20-Sep. 9</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/developments_with_new_assignment_aug_20_sep_9" />
    <id>http://www.newassignment.net/blog/jay_rosen/developments_with_new_assignment_aug_20_sep_9</id>
    <published>2006-09-09T19:13:39-04:00</published>
    <updated>2006-10-18T10:53:55-04:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <summary type="html"><![CDATA[<p>*  <strong>Hey&#8230; new funder!</strong><br />
On September 7th, PressThink <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/09/07/slt_gift.html">announced</a> that NewAssignment.Net has received $10,000 in underwriting support from the <a href="http://www.sunlightfoundation.com/">Sunlight Foundation</a>, matching the <a href="http://blogs.zdnet.com/micro-markets/?p=279">gift</a> from Craig Newmark that got us started.  <a href="http://www.sunlightfoundation.com/node/1131">Ellen Miller</a>, the Executive Director of the Foundation, said at her blog on the Sunlight site: &#8220;I feel like Jay&#8217;s project is on the cusp of making some very big waves.&#8221;<br />
We appreciate her support.  We&#8217;re going to try small waves first.  Like Newmark, Sunlight is underwriting the test project we plan to undertake in 2006.  Meanwhile, we&#8217;ll be raising other money and building the site in stages, hoping for an early 2007 launch.  I have been consulting with my advisers about how to go about the test project for which we now have $20,000.  There&#8217;s nothing to announce yet, but I hope to have news on that soon.<br />
* <strong> On the air: &#8220;Show us the Money&#8221;</strong><br />
Bob Garfield of NPR&#8217;s <a href="http://www.onthemedia.org/">On the Media</a> interviewed me about NewAssignment.Net.  You can <a href="http://www.onthemedia.org/stream/ram.py?file=otm/otm090806d.mp3">listen here</a>.  I think it turned out pretty well.<br />
*  <strong>Suggestion capture</strong><br />
Mark Glaser, who writes the <a href="http://www.pbs.org/mediashift/">Media Shift </a>blog for pbs.org, <a href="http://www.pbs.org/mediashift/2006/09/your_take_roundupus_government.html">asked his readers</a> what they would like to see investigated by projects like NewAssignment.Net:</p>
<blockquote><p>Whether it&#8217;s the Iraq War, the events of 9/11 or the Department of Homeland Security, government conduct (or misconduct) is what you&#8217;d like to see investigated most. I asked a very open-ended question to you last week, &#8220;What investigative report would you like to see done?&#8221; Your answers included many bread-and-butter issues such as health care, education and real estate. But the overriding issue was government conduct&#8230;</p></blockquote>
<p> One of the suggestions Glaser got was from Russ Walker, an editor at Washingtonpost.com.  Walker wrote:</p>
<blockquote><p>There was much consternation about electronic voting in some quarters after the 2004 election. Were the results manipulated? Do the machines record votes properly? Can someone hack into the machines and change results later? What voting machinery you use depends on where you live, by and large. Local governments generally have the final say on what type of machine you will use. After the 2000 election mess, Congress approved billions to help states and local governments acquire updated machines.  So here&#8217;s the project: Let&#8217;s build a database to identify what voting machines are in use in every precinct in the nation. That will be our baseline data set, from which we can attempt specific reporting projects after the 2006 midterm elections.</p></blockquote>
<p>Glaser adds:  &#8220;Perhaps Washingtonpost.com could help in such an effort?&#8221;<br />
* <strong>Your Local Temple of Democracy: A Polling Places Project (Sketch)</strong><br />
I <a href="http://www.pbs.org/mediashift/2006/09/your_take_roundupus_government.html">told</a> Mark Glaser that &#8220;I could imagine a polling place project that tries to gather good information about every place Americans vote â€” who runs it, how it is equipped, who works there, how the votes are collected.&#8221;   And I could certainly imagine partners.<br />
Here&#8217;s a quick sketch of a possible &#8220;new&#8221; assignment.  We&#8217;re not ready to do this for 2006, but it&#8217;s worth describing anyway.<br />
<strong>The polling places project: Information about every place in the U.S. where Americans vote for Congress.</strong><br />
Meaning <em>lots</em> of information, collected by our increasingly able network, which contributes to an increasingly robust data base.  Starts with the actual places where we vote, the street address, and builds outward to take in more and more from actual politics.<br />
Who actually runs these places where our sovereignty is transacted?  How are they staffed?  What do they look like?  (Photos from users.)  What&#8217;s the scene likely to be when I go there to vote?  What is the ballot going to look like when I go to vote?<br />
What equipment will be used that day, how was it bought, how is it secured and controlled, who gets it there?   What happens to our votes on election night, and what is the route they have to take to get counted?  Precinct by precinct, the project can tell you, with increasing accuracy and plenitude.<br />
Possible add-ons:<br />
<em>Securing the vote</em>.  Networked journalism about the state of the art in ballot protection, worldwide, compared to practices in the US, vs. protections in use at your polling place.<br />
<em>Capture the air war</em>.  Help us capture the ads that &#8220;land&#8221; on the heads of the people who vote in YOUR precinct so we have them online and anyone can examine them.  You paid for these ads if you&#8217;re a contributor.  Or someone else paid to reach you.  Here you can examine the bombardment your district has experienced from the air in the race for Congress.  (<em>Political data from the receivers point of view.  The ads that have landed on your head, where you live.  Big networked journalism project just to get the stuff and have it available online</em>.)<br />
<em>Dirty tricks in my district.</em>  Election news, &#8220;black arts&#8221; division. Networks of voters and users try to report on elusive scams we know happen in every election like &#8220;push polls,&#8221; phone jams, and other shadow tactics that (some) campaigns will have conducted for them at one or two removes.  Of course the same networks would be in a position to find out about new or previously unreported tactics in the black arts division of the campaign.<br />
<em>The Boss files</em> The way we figure it, if you&#8217;re in charge of my polling place I need to know a thing or two about you.  Who controls these places on election day?  NewAssignment.Net wants to talk to the people who operate the ballot boxes&#8212; not the machine, but the person. You can help.   See what basic facts NewAssignment.Net has on the officials in charge in your precinct.  If nothing, what are you waiting for?  Volunteer to find out.  We&#8217;ll show you how.  Or&#8230; Go see the person-in-charge yourself.   Do an interview and write about it as a concerned voter.<br />
<em>Day of the vote</em>: Help us report to your friends and neighbors about what happens at the polling place.  We&#8217;ll keep track of any irregularities and help you check them out yourself.  It&#8217;s <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/08/15/ear_ntw.html">networked journalism</a> done in real time on election day, <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/06/22/blgrc_iv.html">users-know-more-than-we-do</a> reporting gone <em>live</em>.<br />
And like that&#8230;.<br />
*  <strong>Reserve army</strong><br />
From the <a href="http://newassignment.wordpress.com/2006/08/19/welcome-to-newassignmentnet/#comment-15">comments</a> at the previous post comes this from Allan Macleese:</p>
<blockquote><p>The key thing to me, a retired newspaperperson, is that there are, I would guess, hundreds of us our there that would dearly love to be turned loose on a good honest project. We were what could be called pros, and we are sitting here, idle, dinking about with this and that, and want to return to the action. So we used to be in the MSM, but don&#8217;t discount us, we will work for nothing, as many of us agreed, in esence,to do when we went to work on newspapers in the first instance.</p></blockquote>
<p>He&#8217;s right.  We definitely have to figure out how retired journalists like Macleese can be returned to action by NewAssignment.Net.  In fact, there&#8217;s gotta be at least one retired journalist in every election district, right?</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p>*  <strong>Hey&#8230; new funder!</strong></p>
<p>On September 7th, PressThink <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/09/07/slt_gift.html">announced</a> that NewAssignment.Net has received $10,000 in underwriting support from the <a href="http://www.sunlightfoundation.com/">Sunlight Foundation</a>, matching the <a href="http://blogs.zdnet.com/micro-markets/?p=279">gift</a> from Craig Newmark that got us started.  <a href="http://www.sunlightfoundation.com/node/1131">Ellen Miller</a>, the Executive Director of the Foundation, said at her blog on the Sunlight site: &#8220;I feel like Jay&#8217;s project is on the cusp of making some very big waves.&#8221;</p>
<p>We appreciate her support.  We&#8217;re going to try small waves first.  Like Newmark, Sunlight is underwriting the test project we plan to undertake in 2006.  Meanwhile, we&#8217;ll be raising other money and building the site in stages, hoping for an early 2007 launch.  I have been consulting with my advisers about how to go about the test project for which we now have $20,000.  There&#8217;s nothing to announce yet, but I hope to have news on that soon.</p>
<p>* <strong> On the air: &#8220;Show us the Money&#8221;</strong></p>
<p>Bob Garfield of NPR&#8217;s <a href="http://www.onthemedia.org/">On the Media</a> interviewed me about NewAssignment.Net.  You can <a href="http://www.onthemedia.org/stream/ram.py?file=otm/otm090806d.mp3">listen here</a>.  I think it turned out pretty well.</p>
<p>*  <strong>Suggestion capture</strong></p>
<p>Mark Glaser, who writes the <a href="http://www.pbs.org/mediashift/">Media Shift </a>blog for pbs.org, <a href="http://www.pbs.org/mediashift/2006/09/your_take_roundupus_government.html">asked his readers</a> what they would like to see investigated by projects like NewAssignment.Net:<br />
<blockquote>Whether it&#8217;s the Iraq War, the events of 9/11 or the Department of Homeland Security, government conduct (or misconduct) is what you&#8217;d like to see investigated most. I asked a very open-ended question to you last week, &#8220;What investigative report would you like to see done?&#8221; Your answers included many bread-and-butter issues such as health care, education and real estate. But the overriding issue was government conduct&#8230;</p></blockquote>
<p> One of the suggestions Glaser got was from Russ Walker, an editor at Washingtonpost.com.  Walker wrote:</p>
<blockquote><p>There was much consternation about electronic voting in some quarters after the 2004 election. Were the results manipulated? Do the machines record votes properly? Can someone hack into the machines and change results later? What voting machinery you use depends on where you live, by and large. Local governments generally have the final say on what type of machine you will use. After the 2000 election mess, Congress approved billions to help states and local governments acquire updated machines.  So here&#8217;s the project: Let&#8217;s build a database to identify what voting machines are in use in every precinct in the nation. That will be our baseline data set, from which we can attempt specific reporting projects after the 2006 midterm elections.</p></blockquote>
<p>Glaser adds:  &#8220;Perhaps Washingtonpost.com could help in such an effort?&#8221;</p>
<p>* <strong>Your Local Temple of Democracy: A Polling Places Project (Sketch)</strong></p>
<p>I <a href="http://www.pbs.org/mediashift/2006/09/your_take_roundupus_government.html">told</a> Mark Glaser that &#8220;I could imagine a polling place project that tries to gather good information about every place Americans vote â€” who runs it, how it is equipped, who works there, how the votes are collected.&#8221;   And I could certainly imagine partners.</p>
<p>Here&#8217;s a quick sketch of a possible &#8220;new&#8221; assignment.  We&#8217;re not ready to do this for 2006, but it&#8217;s worth describing anyway.  </p>
<p><strong>The polling places project: Information about every place in the U.S. where Americans vote for Congress.</strong></p>
<p>Meaning <em>lots</em> of information, collected by our increasingly able network, which contributes to an increasingly robust data base.  Starts with the actual places where we vote, the street address, and builds outward to take in more and more from actual politics.</p>
<p>Who actually runs these places where our sovereignty is transacted?  How are they staffed?  What do they look like?  (Photos from users.)  What&#8217;s the scene likely to be when I go there to vote?  What is the ballot going to look like when I go to vote?</p>
<p>What equipment will be used that day, how was it bought, how is it secured and controlled, who gets it there?   What happens to our votes on election night, and what is the route they have to take to get counted?  Precinct by precinct, the project can tell you, with increasing accuracy and plenitude.</p>
<p>Possible add-ons:</p>
<p><em>Securing the vote</em>.  Networked journalism about the state of the art in ballot protection, worldwide, compared to practices in the US, vs. protections in use at your polling place.</p>
<p><em>Capture the air war</em>.  Help us capture the ads that &#8220;land&#8221; on the heads of the people who vote in YOUR precinct so we have them online and anyone can examine them.  You paid for these ads if you&#8217;re a contributor.  Or someone else paid to reach you.  Here you can examine the bombardment your district has experienced from the air in the race for Congress.  (<em>Political data from the receivers point of view.  The ads that have landed on your head, where you live.  Big networked journalism project just to get the stuff and have it available online</em>.)  </p>
<p><em>Dirty tricks in my district.</em>  Election news, &#8220;black arts&#8221; division. Networks of voters and users try to report on elusive scams we know happen in every election like &#8220;push polls,&#8221; phone jams, and other shadow tactics that (some) campaigns will have conducted for them at one or two removes.  Of course the same networks would be in a position to find out about new or previously unreported tactics in the black arts division of the campaign.  </p>
<p><em>The Boss files</em> The way we figure it, if you&#8217;re in charge of my polling place I need to know a thing or two about you.  Who controls these places on election day?  NewAssignment.Net wants to talk to the people who operate the ballot boxes&#8212; not the machine, but the person. You can help.   See what basic facts NewAssignment.Net has on the officials in charge in your precinct.  If nothing, what are you waiting for?  Volunteer to find out.  We&#8217;ll show you how.  Or&#8230; Go see the person-in-charge yourself.   Do an interview and write about it as a concerned voter.</p>
<p><em>Day of the vote</em>: Help us report to your friends and neighbors about what happens at the polling place.  We&#8217;ll keep track of any irregularities and help you check them out yourself.  It&#8217;s <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/08/15/ear_ntw.html">networked journalism</a> done in real time on election day, <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/06/22/blgrc_iv.html">users-know-more-than-we-do</a> reporting gone <em>live</em>. </p>
<p>And like that&#8230;.</p>
<p>*  <strong>Reserve army</strong></p>
<p>From the <a href="http://newassignment.wordpress.com/2006/08/19/welcome-to-newassignmentnet/#comment-15">comments</a> at the previous post comes this from Allan Macleese:</p>
<blockquote><p>The key thing to me, a retired newspaperperson, is that there are, I would guess, hundreds of us our there that would dearly love to be turned loose on a good honest project. We were what could be called pros, and we are sitting here, idle, dinking about with this and that, and want to return to the action. So we used to be in the MSM, but don&#8217;t discount us, we will work for nothing, as many of us agreed, in esence,to do when we went to work on newspapers in the first instance.</p></blockquote>
<p>He&#8217;s right.  We definitely have to figure out how retired journalists like Macleese can be returned to action by NewAssignment.Net.  In fact, there&#8217;s gotta be at least one retired journalist in every election district, right?</p>
<br class="clear" />    ]]></content>
  </entry>
  <entry>
    <title>Welcome to NewAssignment.Net</title>
    <link rel="alternate" type="text/html" href="http://www.newassignment.net/blog/jay_rosen/welcome_to_newassignment_net" />
    <id>http://www.newassignment.net/blog/jay_rosen/welcome_to_newassignment_net</id>
    <published>2006-08-20T01:41:04-04:00</published>
    <updated>2006-10-18T10:54:26-04:00</updated>
    <author>
      <name>Jay Rosen</name>
    </author>
    <summary type="html"><![CDATA[<p><strong>What is NewAssignment.Net?</strong><br />
New Assignment.Net is a non-profit site that tries to spark innovation in journalism by showing that open collaboration over the Internet among reporters, editors and large groups of users can produce high-quality work that serves the public interest, holds up under scrutiny, and builds trust.<br />
A second aim is to figure out how to fund this work through a combination of online donations, micro-payments, traditional fundraising, syndication rights, sponsorships, advertising and any other method that does not compromise the site&#8217;s independence or reputation.<br />
At New Assignment, pros and amateurs cooperate to produce work that neither could manage alone. The site uses open source methods to develop good assignments and help bring them to completion. It pays professional journalists to carry the project home and set high standards; they work closely with users who have something to contribute. The betting is that (some) people will donate to stories they can see are going to be great because the open methods allow for that glimpse ahead.</p>
<br class="clear" />    ]]></summary>
    <content type="html"><![CDATA[<p><strong>What is NewAssignment.Net?</strong></p>
<p>New Assignment.Net is a non-profit site that tries to spark innovation in journalism by showing that open collaboration over the Internet among reporters, editors and large groups of users can produce high-quality work that serves the public interest, holds up under scrutiny, and builds trust.</p>
<p>A second aim is to figure out how to fund this work through a combination of online donations, micro-payments, traditional fundraising, syndication rights, sponsorships, advertising and any other method that does not compromise the site&#8217;s independence or reputation.</p>
<p>At New Assignment, pros and amateurs cooperate to produce work that neither could manage alone. The site uses open source methods to develop good assignments and help bring them to completion. It pays professional journalists to carry the project home and set high standards; they work closely with users who have something to contribute. The betting is that (some) people will donate to stories they can see are going to be great because the open methods allow for that glimpse ahead.</p>
<p><strong>When will it debut?</strong></p>
<p>Target date is April 1, 2007; that may shift.   A proof-of-concept test is scheduled for the fall of 2006.  Much depends on fundraising progress.</p>
<p><strong>For whom is it intended?</strong></p>
<p>New Assignment is for people who are interested in the news, online regularly and accustomed to informing themselves. It does stories the regular news media doesn&#8217;t do, can&#8217;t do, wouldn&#8217;t do, or already screwed up. And it allows for  effective participation by users.  The site gives out real assignments&#8217; paid gigs with a chance to practice the craft of reporting at a high level. Because they&#8217;re getting paid, the journalists who contract with New Assignment have the time&#8217;and obligation&#8217;to do things well. That means working with the users who gave rise to the assignment.</p>
<p><strong>How can I find out more?</strong></p>
<p>Go to <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/">PressThink</a>, Jay Rosen&#8217;s blog.  (<a href="http://www.poynter.org/profile/profile.asp?user=102644">Bio</a>.)  He&#8217;s the one who thought it up.  New Assignment&#8217;s official home is New York University&#8217;s <a href="http://journalism.nyu.edu/aboutus/">Department of Journalism</a>, where Rosen is on the faculty.  The initial description is <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/07/25/nadn_qa.html">Introducing NewAssignment.Net</a> (July 24, 2006.)  At that post and the others that followed, you will find links to reactions around the Net&#8212; and of course a comment thread. </p>
<p>See also these follow-up posts, <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/07/28/nadn_pt2.html">Some Problems with New Assignment.Net</a> (July 28) and <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/08/11/na_mrpbl.html">How Realistic is New Assignment.Net?</a>(Aug. 11. )  Also <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/08/27/na_jrnl.html">Exploding By-Lines: Update on NewAssignment.Net</a> (Aug. 27) and <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/09/20/rts_gft.html">Editing Horizontally: Thanks to Reuters, NewAssignment.Net Can Hire Someone</a> (Sep. 20.)</p>
<p>And for further background check into my <a href="http://interviews.slashdot.org/article.pl?sid=06/10/03/1427254">interview with readers of Slashdot</a> (Oct. 3) along with <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/06/27/ppl_frmr.html">The People Formerly Known as the Audience</a> (June 27) and <a href="http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/06/22/blgrc_iv.html">Users-Know-More-than-We-Do Journalism</a> (June 22).</p>
<p><strong>How can I contribute?</strong></p>
<p>You can comment here, and soon you will be able to donate in modest amounts online.  NewAssignment.Net will be running it&#8217;s first test in Fall 2006, so watch this site for announcements.  Donors interested in contributing $1,000 or more should contact Jay Rosen via <a href="mailto:mailto:%20pressthink@journalism.nyu.edu">e-mail</a>.  If you&#8217;re a blogger, you can of course write a post about it.  That&#8217;s a contribution</p>
<p><strong>What are they saying?</strong></p>
<p>Lots.  Here&#8217;s the <a href="http://www.technorati.com/search/journalism.nyu.edu%2Fpubzone%2Fweblogs%2Fpressthink%2F2006%2F07%2F25%2Fnadn_qa.html">Technorati</a> search.  And here are some of the initial reactions:<br />
<a href="http://www.economist.com/opinion/displayStory.cfm?Story_ID=7830218">The Economist</a>:  &#8220;New online models will spring up as papers retreat. One non-profit group, NewAssignment.Net, plans to combine the work of amateurs and professionals to produce investigative stories on the internet.&#8221;<br />
<a href="http://www.cnewmark.com/archives/000649.html">Craig Newmark</a> of Craigslist.org at his blog.  &#8220;Journalism&#8217;s evolving, and we&#8217;re seeing the convergence of professional journalism and citizen journalism.<br />
<a href="http://www.paidcontent.org/open-source-journalism-experiment-gets-kick-start-from-craig-newmark-and-lots-of-attention">Staci Kramer</a> at paidContent.org.  &#8220;A good example of how people at all levels are grappling with ways to  turn the potential of community-based journalism into reality.&#8221;<br />
<a href="http://blogs.usatoday.com/maney/2006/07/journalism_with.html"></a><br />
<a href="http://blogs.usatoday.com/maney/2006/07/journalism_with.html">Kevin Maney</a> of USA Today.  &#8220;A terrific experiment that should teach us something about where journalism is heading.&#8221;<br />
<a href="http://media.nationalreview.com/post/?q=NjRmZDVkMDA0ZDljOGVjN2NmZTg5ZmJiNzU2ODE2ZGY=">Stephen Spruiell</a> at National Reviewâ€™s Media Blog:  &#8220;If thereâ€™s a way to improve the press thatâ€™s better than the current tug-of-war over â€˜objectivity,â€™ we could be seeing its beginnings.&#8221;<br />
<a href="http://www.newyorker.com/fact/content/articles/060807fa_fact1">Nicholas Lemann</a> in the New Yorker:  &#8220;The key to the idea, in Rosenâ€™s mind, is to give &#8216;people formerly known as the audience&#8217; the assigning power previously reserved for editors.&#8221;<br />
<a href="http://www.pbs.org/mediashift/2006/07/newassignmentnetcan_investigat.html">Mark Glaser</a> at the PBS blog Media Shift.  &#8220;Perhaps there&#8217;s a way to harness the power of the easy, powerful connections we can make online to do a new kind of investigative journalism.&#8221;<br />
<a href="http://www.poynter.org/column.asp?id=31&amp;aid=105629">Amy Gahran</a> at Poynter&#8217;s E-Media blog.  &#8220;It&#8217;s intriguing.&#8221;<br />
<a href="http://www.wordyard.com/2006/07/25/newassignment/">Scott Rosenberg</a> of Salon.  &#8220;Old-fashioned editorial processes mesh with newfangled feedback loops and reputation systems to produce something new and unique.&#8221;<br />
<a href="http://www.buzzmachine.com/index.php/2006/07/25/newassignmentnet/">Jeff Jarvis</a> at Buzzmachine.  &#8220;NewAssignment will not replace the work of professional news organizations. It will complement them, attacking the stories that are not being covered.&#8221;<br />
<a href="http://www.mediacenterblog.org/2006/07/jay_rosen_launc/">Andrew Nachison</a> at Morph.  &#8220;Certainly the open process will be a novel flip of the traditional approach to journalism, which itself works in some cases and not in others.&#8221;<br />
<a href="http://www.dailykos.com/storyonly/2006/8/19/113741/958">Aaron Barlow</a> at Daily Kos:  &#8220;We citizen journalists will be watching with interest.&#8221;<br />
<a href="http://www.attytood.com/archives/003580.html">Will Bunch</a> of the Philadelphia Daily News.  &#8220;Let&#8217;s face it, the current system of investigative reporting has broken down.&#8221;<br />
<a href="http://www.cjrdaily.org/behind_the_news/weighing_in_on_rosens_audaciou.php">Gal Beckerman</a> at CJR Daily.  &#8220;Let&#8217;s give it a whirl.&#8221;</p>
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  </entry>
</feed>

